Informing patients of future test's and the preparation needed for each exam.
Maximized patient satisfaction by addressing concerns promptly, offering explanations about procedures, and answering questions with empathy and understanding.
Assist technologists with procedures, patient transfers and other various tasks as needed.
Certified Nursing Assistant
McLaren Bay Region
09.2020 - 09.2021
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Built rapport with patients and families, providing emotional support during difficult times.
Customer Service Associate
Rita' Twisty Freeze
04.2016 - 09.2020
Streamlined the checkout process for faster service and improved customer experience.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Education
Prerequisite Courses
Grand Valley State University
Allendale, MI
Associate of Applied Science - Radiography
Mid Michigan Community College
Harrison, MI
05.2024
High School Diploma -
Standish-Sterling Central High School
Standish, MI
05.2018
Skills
Epic and Sunrise Clinical manager medical record systems
CPR/First Aid/ AED Certification
HIPAA Compliance Understanding
Patient Safety
Interpersonal Communication
X-ray and fluoroscopic procedures
Professional Experience
MyMichigan West Branch Medical Center - Clinical Rotation
West Branch, Mi
Level 1,2 and 3 x-ray examination experience
C - arm experience in the operating room setting
Outpatient and inpatient x-ray exams
McLaren Bay Region - Healthcare rotation/Mentorship
Bay City, Mi
Diagnostic Imaging Rotation: observed x-rays, CT, nuclear medicine and MRI scans