Brandall Harris
Albany,GA
Summary
Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule, and personnel management.
Overview
12
12
years of professional experience
Work History
Team Leader
Aspire Behavioral Health & DD Services
Albany, GA
04.2024 - Current
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Created training materials and conducted group trainings on new processes or procedures.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
Meter Reader Technician
City of Albany
Albany, Georgia
04.2021 - 01.2024
- Verified customer accounts using computerized data systems.
- Responded to customer inquiries regarding billing and other issues related to metering services.
- Resolved installation or operational problems with electric, water, or gas meters.
- Installed new utility meters as requested by customers.
- Maintained records of all meter readings taken on a daily basis.
- Assisted in the preparation of monthly billing statements for customers.
- Repaired faulty meters according to established procedures and guidelines.
- Checked electrical connections associated with metering equipment for proper operation.
- Attended training sessions pertaining to safety requirements when working around electricity and hazardous materials.
- Provided technical support for troubleshooting purposes on various types of meters used in the field.
- Replaced defective parts such as switches, relays, terminals, fuses, on metering equipment.
- Identified potential hazards at customer locations that could affect the safety of employees or property.
- Monitored inventory levels of supplies needed for meter reading activities.
- Inspected, tested and maintained meters for accuracy.
- Reported any discrepancies found in the readings to supervisor.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Forklift Operator
FedEx Supply Chain
Albany, GA
08.2019 - 04.2021
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Ensured safety procedures were followed when operating forklifts.
- Inspected loads prior to lifting to determine weight distribution and stability.
- Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
- Loaded pallets onto trailers for shipment.
- Transported materials between storage areas, loading docks and delivery vehicles as needed.
- Reported any damages or malfunctions of equipment immediately to supervisor and manager.
- Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
- Kept record of daily activities such as number of items moved or handled throughout the day.
- Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Maintained current forklift training and certification as required by company policies.
- Communicated with supervisor and other warehouse staff to coordinate work.
Sales Associate
Premier Auto Choice
Albany, Georgia
09.2017 - 08.2019
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in the market place.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained cleanliness of store environment including floors, windows, displays.
- Collaborated with management teams to develop innovative marketing strategies.
Sales Associate
Turners Furniture
Albany, GA
11.2014 - 09.2017
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Tracked sales performance metrics to identify trends in the market place.
- Developed promotional strategies to increase sales volume.
- Worked with fellow sales team members to achieve group targets.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Received and displayed product shipments on store retail shelves upon delivery.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
Stock Associate
Publix Grocery Store
Albany, GA
01.2013 - 11.2014
- Maintained accurate inventory records by regularly performing stock counts and audits.
- Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
- Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
- Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
- Stored returned items in designated area according to company policy.
- Ensured compliance with safety regulations in the handling of hazardous materials such as cleaning supplies and pesticides.
- Provided excellent customer service by responding promptly to inquiries regarding product availability, prices, features, benefits .
- Checked expiration dates on merchandise regularly and removed out-dated products from shelves immediately.
- Verified that all price tags were correct before stocking merchandise on display areas.
- Adhered strictly to established loss prevention policies while monitoring store activity for suspicious individuals or activities.
Education
High School Diploma -
Albany High School
Albany, GA05-2012
Skills
- Quality Improvement
- Coaching
- Work Planning
- Technical Support
- Shift Scheduling
- Documentation And Reporting
- Team Supervision
- Employee Evaluation
- Mentoring
- Expectation setting
- Onboarding and Orientation
- Complex Problem-Solving
- Safety processes and procedures
- Leadership
- Analytical Thinking
- Sales expertise
Timeline
Team Leader
Aspire Behavioral Health & DD Services
04.2024 - Current
Meter Reader Technician
City of Albany
04.2021 - 01.2024
Forklift Operator
FedEx Supply Chain
08.2019 - 04.2021
Sales Associate
Premier Auto Choice
09.2017 - 08.2019
Sales Associate
Turners Furniture
11.2014 - 09.2017
Stock Associate
Publix Grocery Store
01.2013 - 11.2014
High School Diploma -
Albany High School
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