Brandan Owen
Nashville,TN
Summary
Results oriented, dedicated, conscientious leader who enjoys connecting people and promoting positive change through up to date training facilitation. Familiar with creating positive and memorable experiences for clients through events, campaigns, and both formal and informal interactions. Collaborative and eager to use skills to represent and promote organizational brand in professional and effective manner.
Overview
14
14
years of professional experience
Work History
Sales and Leasing Consultant
Darrell Waltrip Buick GMC
08.2022 - Current
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Developed strong rapport with 1000's of customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Licensed Insurance Broker
US Health
03.2021 - 08.2022
- Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Handled approximately [500+] outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage.
- Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Director of Operations
Hackwell Innovations LLC
06.2017 - 03.2021
- Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
- Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Organize and facilitate training sessions to over 30 new clientele making sure all new operations adhere to all company, state, and national safety regulations.
- Defined, implemented and revised operational policies and guidelines.
Operations Manager
Climbworks Smoky Mountains
05.2015 - 03.2021
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Hire, train, schedule, and evaluate large staff (80+) in day to day operations with safety being number one priority.
- Promoting or firing workers when appropriate.
- Enforce safety, health, and security guidelines.
- Ensure compliance with both national and state regulations (ACCT).
- Perform daily, weekly, monthly and annual safety inspections to adhere to state and national regulations.
- Identified procedure or process changes required to improve performance and productivity.
- Developed systems to track and log work issues.
Apache Helicopter Mechanic
United States Army
04.2010 - 07.2013
- (15Y) Armament, Electrical, Avionic Systems, for Apache Longbow Helicopter, Responsible for diagnosing, repairing, and troubleshooting issues on Apache Helicopter.
- Followed safety procedures while analyzing issues and working on aircraft.
- Perform Preventive maintenance, ensuring weapons systems and other electronics are functioning properly.
- Withhold and maintain "Secret" Q clearance.
- Completed preventive and reparative maintenance on aircraft electronics and computer systems.
- Logged maintenance notes regarding status of aircraft repairs.
Education
Bachelor of Science - Education/Therapeutic Recreation
The University of Tennessee
Knoxville, TN05.2017
Skills
- Verbal and Written Communication
- Program Optimization
- Critical Thinking
- Training Management
- Multitasking and Prioritization
- Staff Management
- Records, Organization, and Management
- Clientele Development
- Punctuality
- Trustworthy
- Human Resources Oversight
- Claims Information Gathering
- Assignment Delegation
- Payroll Administration and Timekeeping
- Strategic Planning
- Administration and Reporting
Timeline
Sales and Leasing Consultant
Darrell Waltrip Buick GMC
08.2022 - Current
Licensed Insurance Broker
US Health
03.2021 - 08.2022
Director of Operations
Hackwell Innovations LLC
06.2017 - 03.2021
Operations Manager
Climbworks Smoky Mountains
05.2015 - 03.2021
Apache Helicopter Mechanic
United States Army
04.2010 - 07.2013
Bachelor of Science - Education/Therapeutic Recreation
The University of Tennessee
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