Summary
Overview
Work History
Education
Skills
Timeline
Generic

BRANDE CHRISTENSEN

PASO ROBLES,CA

Summary

Team player with exceptional listening and critical thinking skills. Perceptive Customer Service Manager who cultivates positive customer relationships through clear and helpful communication. Efficient, accurate and detail-oriented with an innate drive to provide exceptional service.
Highly detail-oriented and organized self-starter who works well independently to get the job done to the satisfaction of the client. Talented kitchen leader and team motivator successful at maintaining staff focus, efficiency and productivity in high-volume, fast-paced operations. Experienced with local cuisine, sourcing ingredients, controlling budgets and boosting restaurant profiles.

Overview

32
32
years of professional experience

Work History

Hotel Cheval Baker/Chef

Hotel Cheval
Paso Robles, CA
05.2016 - Current

I have worked closely with manager and head of advertising to promote a new and exciting breakfast menu and lobby desserts. My breakfasts and treats are mentioned quite a lot in the reviews as wonderful, delicious, ect. I bake, cook, order, inventory, create and design all menu options and recipes . I work alone and with other kitchen staff very well. We recently received #1 small hotel in America.

  • Planned promotional menu additions based on seasonal pricing and product availability
  • Aligned seasonal plans with ingredient availability and key area events for optimal promotions
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business
  • Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls
  • Developed recipes and menus by applying understanding of market demand and culinary trends,

LUSH LIMO

Travis Vaughn
Paso Robles, CA
03.2017 - 01.2019
  • Generated consistent referrals and repeat business by providing friendly and fast service
  • Coordinated efficient routes to avoid delays and optimize schedules
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions
  • Updated personal logs and business tracking documents accurately and according to schedule requirements
  • Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift

Field Marking Associate

Smart & Final Extra!
Paso Robles, CA
08.2014 - 06.2016

I helped current Smart & Finals come into Paso Robles and get connected with all of North County businesses.It was my duty to introduce supplies lists, ordering abilities, and sign up local business owners to get perks and save time and money by shopping exclusively with new stores. We are still ranked #1 out of all the Smart & Finals in western US for sales and new client under Field Marketing. It was a privilege to help them get established in Paso Robles.

  • Collaborated with materials purchasing specialist to meet production requirements and quality standards
  • Increased customer satisfaction and repeat business through relentless pursuit of resolutions to promote happy customers
  • Documented meeting minutes and distributed to staff to facilitate follow-up and permanent record
  • Investigated and resolved customer complaints to foster satisfaction
  • Converted community contacts into potential clients through networking, consistency and credibility

Baker

If You Can Dream It ...I can bake It
Paso Robles, CA
01.2010 - Current

I do pastries, specialty cupcakes, cookies,pies,specialty birthday cakes,cheese cakes,coffee cakes, & Italian Pastry.It's a little side job that does as well as can be expected for the little time I have to dedicate to it. I get very good feed back. I was taught by my mother, stepmother & grandmother they were Italian.

  • Developed new products based on seasonal ingredients, holidays and dessert trends
  • Iced and airbrushed cakes and other pastries for customized orders
  • Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes
  • Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer

Daycare Provider

The Babysitting Co.
Paso Robles, CA.
05.2002 - 01.2011

I was certified by S.L.O county/state.My largest group was 8 at one time. I have always enjoyed taking care of children. It kept me busy and brought in income while raising and putting my older children through school & college.

  • Monitored entrances and exits to maintain safety and organized environments
  • Enforced rules and managed behavior through developmentally appropriate discipline
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate
  • Applied positive behavior management techniques to enhance social interactions and emotional development

Daycare Assistant

Paso Robles School
P.R.Y.D.E., CA
02.1995 - 08.2004

I stayed on call for the kitchen at the high school & Bauer Speck, the P.R.Y.D.E program for all the Paso Robles schools. While also performing duties such as cross walk or yard duty. Pretty much any where to show support for my children and the schools. I think it's important to be seen as an example for your children at school.

  • Attended safety training meetings to learn procedures for handling medical and fire emergency calls
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes

Deli Manager

Cregors Deli
Paso Robles, CA
04.1994 - 01.2000

I managed the deli,I also did some of the hiring and firing.My job was to open or close the store stock ,clean,cook,order,be the secretary and just make sure the job was done & done well. We were so busy at lunch back then it was amazing.But the ladies & gents worked like a well oiled machine.Our menu was prepared by myself and the owners.Just the added touches ...cleanliness and attention to detail our store provided is what made it tick.Eventually bringing us into the wine & cigars,what lead to the sale of Cregor's & opening of Boyde's Tobacco. Loved Jon & Vaughn very much. Jon & Vaughn instilled a work ethic on how to run a business like no other.

  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations
  • Limited portion sizes and used garnishes to control food costs
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies
  • Controlled inventory costs by carefully managing portion control and reducing waste
  • Managed ingredients and food product use by assessing availability, customer traffic and popularity of items resulting in food waste reduction
  • Recruited top-notch employees for cashier and deli positions

Barista

Coffee Cart
Paso Robles, CA
01.1993 - 01.2000

My Aunt ,Grandmother & myself purchased a coffee cart. We first started next to my grandparents beer booth, The Watern' Trof at our local fair grounds & blossomed from there. We did many events through out the county over the yrs.Lots of the 'Festivals". It was very popular & was the 1st Coffee Cart around here! I was certified as a Barista, and for the most part ran it. Between my aunt & myself we would gather clients & events to keep us quite busy.The opening of The Savage Spirits & many children between us is the reason for the sale of The Coffee Cart.

  • Possessed expert knowledge of competitive and third party products and translated knowledge into business strategy
  • Developed strategy and managed market communications that drove product demand
  • Implemented brand and demand strategies to meet revenue targets for business services and products
  • Represented company at public service events and client registration
  • Scheduled support staff to guarantee complete coverage for every shift
  • Established logistics policy including mode, carrier and supplier agreements that benefited overall business
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction

Hair Stylist & Make-Up Artist

beauty industry
San Luis Obispo, CA
10.1986 - Current

I completed Beauty School in 86,went on to do several shows to boost abilities to get creative in the hair industry. I worked at several Salons from Paso to San Luis over a span of 20 years. I have 5 children that I kept very involved in so home kept some work 'home' based. I can do basic nails to outrageous designs, I am very artistic. I can do anything with hair,perms,cuts,colors,weaves,braids,up-do's ect. I am very educated in facial care & make-up as well. I mostly competed in the make-up category.

  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination
  • Offered highly skilled and diverse salon services to over 12 daily customers, including cuts, color services and extensions
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services
  • Resolved guest complaints about service or style
  • Styled hair for a few large events such as annual fashion shows and special hair expos over several years

Education

High School Diploma - general/office,art,english & math

Templeton High
Templeton, CA
1985

Associate of Science - Hair skin nails nervous system biology

San Luis Obispo Beauty
San Luis Obispo, CA
1986

High School Diploma - The art of a good cup of coffee & sales

Private Barista Trainer
Paso Robles, CA
1994

Associate of Applied Science - Psycology law math

Cuesta College
Paso Robles, CA

Skills

  • Safety and sanitation training
  • Effective managerial techniques
  • Cash handling
  • Catering
  • Multi-tasker
  • Supplies ordering
  • Quality control

Timeline

LUSH LIMO

Travis Vaughn
03.2017 - 01.2019

Hotel Cheval Baker/Chef

Hotel Cheval
05.2016 - Current

Field Marking Associate

Smart & Final Extra!
08.2014 - 06.2016

Baker

If You Can Dream It ...I can bake It
01.2010 - Current

Daycare Provider

The Babysitting Co.
05.2002 - 01.2011

Daycare Assistant

Paso Robles School
02.1995 - 08.2004

Deli Manager

Cregors Deli
04.1994 - 01.2000

Barista

Coffee Cart
01.1993 - 01.2000

Hair Stylist & Make-Up Artist

beauty industry
10.1986 - Current

High School Diploma - general/office,art,english & math

Templeton High

Associate of Science - Hair skin nails nervous system biology

San Luis Obispo Beauty

High School Diploma - The art of a good cup of coffee & sales

Private Barista Trainer

Associate of Applied Science - Psycology law math

Cuesta College