Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Timeline
Generic

Brandee Aragaki

Santa Cruz,CA

Summary

Dynamic professional with extensive experience at Garrod Farms Estate Winery, excelling in customer service and leadership. Proven track record in enhancing brand loyalty and managing tasting room operations. Skilled in POS systems and relationship management, consistently delivering memorable wine experiences that drive sales and foster customer connections.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Tasting Room Associate

Gali Vineyards
Los Gatos, California
05.2025 - Current
  • Delivered exceptional customer service while greeting guests during wine tastings.
  • Managed inventory for wines and merchandise in tasting room to ensure availability.
  • Collaborated with team members to maintain smooth operations during peak periods.

Lead Tasting Room Associate

Garrod Farms Estate Winery and Stables
Redwood City, CA
05.2022 - Current
  • Provided exceptional wine experiences to foster brand loyalty and boost sales.
  • Served wine flights to guests, ensuring a memorable tasting journey.
  • Demonstrated expertise in POS system for efficient transaction processing.
  • Supervised daily operations of front and back of house teams to maintain service standards.

Deputy Probation Officer III

San Mateo County
Redwood City, CA
07.1998 - 04.2020
  • Collaborated with community resources to support probationers' rehabilitation efforts.

  • Facilitated communication between probationers and legal representatives.
  • Provided guidance and support to probationers in achieving personal goals.

Education

Master of Science - Psychology

John F Kennedy University
Pleasant Hill, CA
04.2010

Bachelor of Science - Criminal Justice

San Jose State University
San Jose, CA
05.1996

Skills

Leadership and management

  • POS system expertise
  • Customer service excellence
  • Inventory oversight
  • Tasting room operations
  • Relationship management
  • Brand loyalty strategies
  • Reservation coordination

Volunteer Experience

SPCA - Santa Cruz County, Santa Cruz, CA

Certification

  • CPR
  • RBS Alcohol Service
  • California Food Handlers

Timeline

Tasting Room Associate

Gali Vineyards
05.2025 - Current

Lead Tasting Room Associate

Garrod Farms Estate Winery and Stables
05.2022 - Current

Deputy Probation Officer III

San Mateo County
07.1998 - 04.2020

Master of Science - Psychology

John F Kennedy University

Bachelor of Science - Criminal Justice

San Jose State University

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