Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Raymond Clancy

Lompoc,CA

Summary

Enthusiastic Tasting Room Associate offering 4 years of impeccable industry performance. Experienced with providing exceptional wine tasting experiences in dynamic environment. Utilizes deep knowledge of wine varieties and pairing to educate and engage customers. Track record of excellent teamwork, adaptability, and effective communication.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Tasting Room Associate

Andrew Murray Vineyards
07.2024 - Current
  • Poured wines according to quality and service standards.
  • Maintained tasting room retail area and created merchandise displays.
  • Increased sales through upselling techniques and promoting wine club membership benefits to guests.
  • Provided attentive service to guests by anticipating needs and promptly addressing requests or concerns.
  • Educated visitors on winemaking processes, vineyard history, and varietal characteristics to enhance their appreciation of the wines.
  • Handled cash transactions accurately and efficiently while maintaining a high level of customer service.

Wine Sales Representative

Fess Parker Winery
06.2021 - 11.2023
  • Poured wines according to quality and service standards.
  • Assisted in training new team members on tasting room procedures, policies, and best practices for customer engagement.
  • Maintained a clean and inviting tasting room, ensuring an enjoyable atmosphere for visitors.
  • Increased sales through upselling techniques and promoting wine club membership benefits to guests.
  • Enhanced customer experience by providing personalized wine recommendations and pairing suggestions.
  • Greeted tasting room visitors and answered questions with upbeat attitude and professionalism.

CNA

Lompoc Valley Medical Center
05.2018 - 06.2020
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Checked patient vitals such as temperature, blood pressure & oxygen levels.


Education

Certificate - Nursing Assistant

Lompoc Hospital
Lompoc, CA

License - Phlebotomy

Phlebotomy Training Specialists
Boise, ID
02.2024

High School Diploma -

Cabrillo High School
Lompoc, CA
08.2013

Skills

  • Guest service
  • Flexible scheduling
  • Cash handling expertise
  • Retail Sales
  • POS System Operation
  • Reservation Management
  • Wine Knowledge
  • Wine production knowledge
  • Honest and Dependable
  • Attention to Detail

Certification

  • CPR
  • Certified Nursing Assistant (CNA)
  • Certified Phlebotomy Technician, 02/01/24

Timeline

Tasting Room Associate

Andrew Murray Vineyards
07.2024 - Current

Wine Sales Representative

Fess Parker Winery
06.2021 - 11.2023

CNA

Lompoc Valley Medical Center
05.2018 - 06.2020

License - Phlebotomy

Phlebotomy Training Specialists

High School Diploma -

Cabrillo High School

Certificate - Nursing Assistant

Lompoc Hospital
Raymond Clancy