Brandee Caddell
Seagoville,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level patient services position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable and upbeat patient services successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales Associate
Bucees
05.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
JPMorgan Chase
09.2014 - 11.2016
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Patient Service Representative
Rheumatology Associates Of Dallas
09.2008 - 09.2014
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Managed patient registration process, confirming data accuracy and completeness.
- Took copayments and compiled daily financial records.
- Assisted patients in filling out check-in and payment paperwork.
- Balanced deposits and credit card payments each day.
- Answered incoming calls, scheduled appointments and filed medical records.
- Greeted and assisted patients with check-in procedures.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
Patient Service Representative
Medical Surgical Clinic Of Irving
09.2006 - 08.2008
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Built and maintained positive working relationships with patients and staff.
- Took copayments and compiled daily financial records.
- Assisted patients in filling out check-in and payment paperwork.
- Used Software to schedule appointments.
- Balanced deposits and credit card payments each day.
- Answered incoming calls, scheduled appointments and filed medical records.
Education
Ged -
Wills Point High School
Wills Point, TX08.2004
Skills
- Guest Relations
- Sales Training
- Excellent People Skills
- Sales Expertise
- Customer Service
- Verbal Communication
- Stocking and Replenishing
- Product and Service Sales
- Money Handling
- Time Management
- Multitasking Strengths
- Cash Handling Accuracy
- Teamwork and Collaboration
- Listening Skills
- Merchandise Display
- POS System Operations
- Folding Clothes
- Answering Customer Questions
Certification
ICD9
Medical Terminology
CPT
- CPC - Certified Professional Coder
Timeline
Sales Associate
Bucees
05.2022 - 04.2023
Sales Associate
JPMorgan Chase
09.2014 - 11.2016
Patient Service Representative
Rheumatology Associates Of Dallas
09.2008 - 09.2014
Patient Service Representative
Medical Surgical Clinic Of Irving
09.2006 - 08.2008
Ged -
Wills Point High School
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