Tiara Walton
Wichita
Summary
Customer Service Representative with a strong background in leading diverse teams and improving customer satisfaction. Effective in managing multiple tasks and training staff to ensure high-quality service delivery, contributing to overall operational efficiency.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Sales Associate
Shoe Dept
Wichita
01.2026 - 01.2026
Photographer
JCPenney Portrait Studio
Wichita
11.2025 - 01.2026
- Captured high-quality portraits in a fast-paced studio environment.
- Collaborated with clients to ensure satisfaction and meet their vision.
- Edited and retouched images using advanced software tools for professional results.
- Managed studio equipment setup and maintenance for optimal performance.
- Coordinated photo sessions, managing time effectively to accommodate clients' schedules.
- Trained new photographers on techniques and studio procedures for consistency.
- Developed creative concepts for themed photoshoots to enhance client experience.
- Provided exceptional customer service, fostering positive relationships with clients and families.
- Photographed special events, parties, and portraits.
- Edited photos using software tools for quality enhancement. using Adobe Photoshop and other software applications.
- Set up lights, backdrops, and props for shoots and events.
- Collaborated with clients to plan shoots and boost satisfaction with photos.
- Maintain photography equipment including cameras, lenses, lighting gear, tripods.
- Consult with clients to understand their needs and preferences for a photo shoot.
- Set up lighting equipment and adjust camera settings to capture desired images.
- Set up camera control equipment, stands, and tripods for shoots.
- Advise on appropriate poses, props, and backgrounds for each shot taken.
- Compose creative shots from different angles that are visually appealing.
- Explained price and package details to customers.
- Provide direction to models and subjects throughout photoshoots while capturing natural expressions.
- Utilized filters, edits, and after-effects to enhance photos.
- Saved and archived images and maintained master image library for future use.
- Create portfolios for clients to showcase work.
- Organize and store digital photographs, negatives, and prints in an orderly fashion.
- Oversaw budgets to ensure cost-effective purchasing for shoots. related to purchasing supplies needed for each shoot.
Supervisor
Pizza hut
Wichita
08.2025 - 12.2025
- Directed and supervised team of 15 employees in daily operations.
- Supervised team members to ensure efficient food preparation and service.
- Trained new employees on company policies, job duties, and performance expectations.
- Trained new employees on company policies and operational procedures.
- Trained new employees on company policies and procedures.
- Managed inventory levels to maintain stock availability and minimize waste.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
- Implemented quality control measures to uphold product standards and customer satisfaction.
- Ensured compliance with health and safety regulations in the kitchen area.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Tracked progress on projects and provided timely feedback to staff members.
- Complied with company policies, objectives and communication goals.
Bakery Associate
Dillons
Wichita
01.2024 - 05.2025
- Prepared fresh baked goods following standard recipes and procedures.
- Maintained cleanliness and organization in the bakery area throughout shifts.
- Operated commercial ovens and mixers to produce a variety of baked items.
- Monitored inventory levels and restocked supplies as needed for daily operations.
- Adhered to food safety regulations while handling and storing ingredients properly.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Stocked shelves with freshly-baked items as needed throughout day.
- Followed all safety protocols when operating kitchen machinery.
- Rotated stock regularly so that older items were sold first.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Provided excellent customer service to foster satisfaction and loyalty.
- Maintained cleanliness of work areas throughout shift.
- Listened to guests to understand needs and help each person select optimal products and services.
- Ensured compliance with health regulations related to food handling and storage.
- Assisted in packaging and boxing of baked goods.
- Checked expiration dates on ingredients prior to usage in production process.
- Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
- Kept records of production batches and output amounts produced daily.
- Provided excellent customer service by answering questions about products or taking orders from customers.
- Responded quickly to any issues that arose during baking process.
- Monitored product temperatures during baking process.
- Operated POS system to process bakery sales transactions.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Assisted bakery manager with coordinating product ordering, receiving, and stocking.
- Used bread slicers and other bakery equipment to handle high-volume operations needs.
- Personalized cakes by writing desired words or adding other customizations.
- Operated point-of-sale system to receive cash or credit card payments and issue receipts.
- Ensured freshness and quality of bakery goods by performing regular quality checks.
- Maintained a clean and organized bakery area, complying with health and safety regulations.
- Took custom cake and bakery orders, ensuring all details were accurately recorded.
- Conducted inventory checks and restocked bakery supplies and ingredients.
- Labeled bakery products with prices, ingredients, and allergen information.
- Prepared and packaged bakery goods for display and sale.
- Operated cash registers, processed transactions, and handled cash accurately.
- Assisted with baking and decorating tasks as required.
Shift Supervisor
Krispy Kreme
Wichita
02.2023 - 09.2023
- Supervised daily operations to ensure smooth production of doughnuts and beverages.
- Managed customer service interactions to enhance guest satisfaction experience.
- Trained new team members on safety protocols and operational procedures.
- Assisted in resolving employee conflicts to foster a positive work environment.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Assigned tasks to team members based on their strengths and skill sets.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Completed opening and closing duties to facilitate business operations.
- Resolved customer complaints and reported issues to senior management.
- Monitored inventory levels to maintain stock for high-demand items.
- Conducted weekly inventory of supplies, equipment, and food items.
- Guided customers in product selection.
- Served as a role model for other employees by demonstrating professional behavior at all times.
Package Handler
FedEx Ground
Wichita
10.2022 - 02.2023
- Ensured proper packing and loading of all packages to prevent damage during transit.
- Prepared packages for delivery using scanners, handheld printers, and packing materials to maintain accuracy and efficiency.
- Loaded and unloaded packages to facilitate timely transportation.
Cashier/Stocker
Walmart
Wichita
06.2022 - 11.2022
- Handled cash, credit, and electronic payments accurately and securely.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed cash and credit card payments, issued receipts, and provided accurate change to ensure smooth transactions.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers with product inquiries and provided recommendations.
- Helped customers find specific products, answered questions, and offered product advice.
- Followed store policies for returns, exchanges, and refunds consistently.
- Participated in training new cashiers on register procedures and customer service standards.
- Assisted with additional responsibilities to ensure smooth daily operations.
- Stocked shelves with merchandise when needed.
- Stocked shelves with products according to company guidelines and displays.
- Monitored and removed outdated items from shelves to maintain product quality and compliance with store standards.
- Operated pallet jacks and hand trucks to move heavy inventory safely.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Stocked shelves with newly arrived products.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Moved and organized materials to facilitate efficient workspace operations. of varied weights on a regular basis.
- Faced products on shelves and displays to meet company policies.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
Home Health Aide (HHA)
FirstLight Home Care
Wichita
03.2021 - 09.2022
- Assisted with bathing to promote hygiene and comfort
- Help them in and out of bed
- Coordinated transportation to doctor appointments for timely access to care
- Offered companionship to support emotional well-being and reduce feelings of isolation
- Cooking
- Cleaning
- Assisted clients with grocery shopping
- To the store
Cashier/Cook
Papa John's
Wichita
07.2020 - 03.2022
- Processed customer transactions efficiently at the cash register.
- Processed cash transactions and balanced registers to ensure accurate financial reporting.
- Handled cash, credit, and debit payments accurately.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service in a fast-paced environment.
- Restocked merchandise efficiently to maintain optimal inventory levels and support sales.
- Operated kitchen equipment safely and efficiently under strict health guidelines.
- Trained new staff on cooking techniques and kitchen procedures effectively.
- Followed established procedures and requirements for safe food handling, storage and service.
- Ensured cleanliness and sanitation of work areas, adhering to safety protocols for health compliance.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Assisted in inventory management by organizing food supplies and reducing waste.
- Organized food items by wrapping, dating, and labeling them for optimal safety and freshness.
shift lead
Walgreens
Wichita
05.2021 - 01.2022
- Created staff schedules to ensure optimal coverage during peak hours
- Monitored inventory levels closely
- Organized store layout to enhance customer experience
- Processed customer refunds efficiently
- Executed bank deposits accurately
- Counted money
- Inventory stocking
- Conducted thorough candidate interviews to assess fit for team culture
- Completed detailed incident reports
Housekeeping
Eucalyptus Real Estate's
Wichita
03.2021 - 08.2021
- Performed thorough cleaning of apartment to ensure a welcoming environment
- Washed walls to maintain a fresh appearance
- Clean carpet
- Kept exterior areas clean to enhance overall property presentation
- Painting
Cashier
Spangles
Wichita
07.2020 - 12.2020
- Handled cash transactions accurately at register, ensuring smooth and efficient service
- Recorded customer orders at point of sale
- Prepared and served beverages tailored to customer preferences, enhancing satisfaction
- Served meals promptly to customers, contributing to a positive dining experience
- Prepared food items according to menu specifications
Food Runner/Cashier/manager
Wendy's Crew Member
Wichita
07.2018 - 10.2020
- Trained new employees on menu items and customer service standards
- Ran the cash register
- Prepared pre-cooked meals for customers to ensure timely service
- Cooked menu items according to recipes
- Managed daily operations of store to ensure smooth workflow
Cashier
McDonald's
Wichita
09.2017 - 10.2020
- Processed customer orders at point of sale, ensuring accuracy and prompt service.
- Operated Drive-Thru service, delivering fast and friendly service to enhance customer satisfaction.
- Prepared menu items to meet customer expectations for quality and presentation.
Cashier/Porter
Chipotle Mexican Grill
Wichita
02.2020 - 09.2020
- Took customer orders accurately to facilitate efficient point-of-sale transactions.
- Ran cash register
- Stocked shelves with merchandise to optimize inventory levels and support sales.
- Cleaned bathrooms to ensure compliance with health standards and enhance customer experience.
Housekeeping
Courtyard by Marriott
Wichita
11.2018 - 12.2019
- Cleaned and made beds in guest rooms to ensure guest comfort and satisfaction
- Washed and sanitized bedding in laundry facilities to maintain high hygiene standards
- Performed deep cleaning tasks in kitchens, bathrooms, and living areas.
- Maintained cleanliness of residential properties to uphold company standards.
- Organized cleaning supplies and equipment for efficient workflow.
Cashier
McDonald's
Wichita
11.2016 - 10.2018
- Processed customer orders in Drive-Thru, delivering efficient service to meet high customer demand
- Took food and beverage orders at the counter, ensuring accurate and timely service to enhance customer satisfaction
- Cooked and assembled menu items per company recipes and standards, maintaining quality and consistency
Caregiver
Independent living
Wichita
08.2010 - 12.2013
- Prepared and served nutritious meals to enhance client well-being
- Bathed clients in a comfortable setting
- Provided transportation for clients to ensure access to essential appointments and shopping
- Cleaned house to create a safe and comfortable living space
- Washed and folded laundry for clients
Prep Cook
Larry Bud's
Wichita
02.2012 - 05.2013
- Monitored food quality during preparation to ensure safety standards were met, contributing to overall kitchen safety
- Prepared food by accurately cutting ingredients according to specifications, ensuring consistency in dish presentation
- Learned new recipes and food preparation techniques quickly, enhancing menu offerings and kitchen versatility
Education
Ph.D. - Veterinary Medical
WSU Tech
Wichita, KS08-2036
Associate in Arts (AA) - Culinary Arts
Wichita State University
Wichita, KS08-2025
Master's degree - psychology
Wichita State University
Wichita, KS05-2022
Associate - Nursing
Mid western college
Wichita, KS04-2013
High school diploma -
Northwest High School
Wichita, KS08-2010
Skills
- Food Service
- Loss prevention
- Upselling
- Inventory management
- Cash register
- Heavy lifting
- Manual lifting
- Call center experience
- Analysis skills
- Public speaking
- Microsoft PowerPoint
- Hotel management
- Sales techniques
- Cleaning
- Cashiering
- Bathing assistance
- Hospital work
- Stocking
- Payroll
- Typing
- Cooking
- Conflict management
- Relationship management
- Google Docs
- Retail math
- Merchandising techniques
- Laundry
- Ceridian
- Marketing
- Pet care
- Food safety
- Writing skills
- Bilingual
- Microsoft Outlook
- Shift management
- ETL
- Customer engagement
- Event marketing
- Customer support
- Leadership
- Mobility assistance
- Bartending
- VPN
- Bakery
- Restaurant management
- Property leasing
- Organizational skills
- Microsoft Excel
- Fair Housing regulations
- Product management
- Animal restraint
- Basic math
- Weight handling
- Food service
- Microsoft Office
- Phone etiquette
- EMR Systems
- Grooming assistance
- Staff training
- Dealership experience
- Customer service
- Door-to-door
- Meal preparation
- Janitorial work
- Office experience
- Negotiation
- Windows
- Sales
- Microsoft Word
- Guest relations
- Patient care
- Cash management
- POS
- Front desk
- Supervising experience
- Order Picking
- Visual merchandising
- Computer skills
- Load & unload
- Math
- Hospitality management
- Luxury sales
- Outdoor work
- Property management
- Interviewing
- Retail operations
- Product promotion
- Staff scheduling
- Sales strategy
- Business development
- Event planning
- Retail sales
- Time management
- Team collaboration
- Quick service
- Accounting
- Retail management
- HHA
- Customer loyalty
- Grocery store
- Assisting with Sales support
- Budgeting
- Restaurant experience
- Wireless sales
- Human resources
- Casino
- Hotel experience
- Medical office experience
- Product demos
- Client relations
- Hospitality
- Communication skills
- Office management
- Merchandising
- Furniture sales
- Hospice Care
- Night audit
- Mentoring
- Customer communication
- Food Prep
- Customer Service
- CNA
- Host experience
- Team development
- Administrative skills
- Hospitality experience
- Guest services
- Beauty & cosmetics sales
- Vital Signs
- Fast casual
- Fine dining
- Toileting assistance
- Complaint handling
- Activities of daily living
- Retail analytics
Certification
- Food Handler Certification
- Driver's License
- CPR Certification
- CNA
- First Aid Certification
- Food Safety Certification
- Certified Dietary Manager
- Certified Home Health Aide
- ServSafe
- Certified Medical Assistant
- IV Certification
Languages
- American Sign Language
- English, Bilingual
Timeline
Sales Associate
Shoe Dept
01.2026 - 01.2026
Photographer
JCPenney Portrait Studio
11.2025 - 01.2026
Supervisor
Pizza hut
08.2025 - 12.2025
Bakery Associate
Dillons
01.2024 - 05.2025
Shift Supervisor
Krispy Kreme
02.2023 - 09.2023
Package Handler
FedEx Ground
10.2022 - 02.2023
Cashier/Stocker
Walmart
06.2022 - 11.2022
shift lead
Walgreens
05.2021 - 01.2022
Home Health Aide (HHA)
FirstLight Home Care
03.2021 - 09.2022
Housekeeping
Eucalyptus Real Estate's
03.2021 - 08.2021
Cashier/Cook
Papa John's
07.2020 - 03.2022
Cashier
Spangles
07.2020 - 12.2020
Cashier/Porter
Chipotle Mexican Grill
02.2020 - 09.2020
Housekeeping
Courtyard by Marriott
11.2018 - 12.2019
Food Runner/Cashier/manager
Wendy's Crew Member
07.2018 - 10.2020
Cashier
McDonald's
09.2017 - 10.2020
Cashier
McDonald's
11.2016 - 10.2018
Prep Cook
Larry Bud's
02.2012 - 05.2013
Caregiver
Independent living
08.2010 - 12.2013
Ph.D. - Veterinary Medical
WSU Tech
Associate in Arts (AA) - Culinary Arts
Wichita State University
Master's degree - psychology
Wichita State University
Associate - Nursing
Mid western college
High school diploma -
Northwest High School