Darlene Trejo
Lynwood,CA
Summary
Motivated and bilingual Sales Associate with over 2 years of experience in retail, customer service, and event planning. Skilled in cash handling, sales strategy, and communication, with proven ability hi, I’m Darlene and I am a to deliver excellent service in fast-paced environments. Seeking growth opportunities in retail where strong leadership, organizational, and interpersonal skills can contribute to team success. Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
4
4
years of professional experience
3
3
Languages
Work History
Sales Associate
Bath & Body Works
09.2025 - Current
- Assisted customers in finding products that best fit their needs and preferences
- Set up store displays and organized merchandise for optimal presentation
- Unboxed inventory and restocked shelves to maintain product availability
- Handled cash transactions accurately as a cashier during busy seasonal periods
- Delivered friendly and attentive service to ensure customer satisfaction
- Maintained a clean and welcoming store environment
- Supported team members during high-traffic times to meet store goals
Winner Circle Associate
Dave & Buster's
01.2025 - 05.2025
- Helped guests redeem prizes and ensured a positive experience
- Handled cash and ticket transactions with accuracy
- Restocked shelves to keep prize area organized and appealing
- Provided excellent customer service to promote guest satisfaction
- Maintained a fun and energetic atmosphere for all visitors
Production Associate
Stiizy
11.2024 - 01.2025
- Safely operated hand and power tools to complete repetitive tasks.
- Used equipment properly to avoid workplace hazards or injuries.
- Checked and wrapped items, placed in boxes and labeled cartons for shipping.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
Sales Associate
Bath & Body Works
11.2024 - 01.2025
- Operated as cashier during busy holiday season, handling money and transactions
- Assisted customers with purchases and provided product recommendations
- Organized and restocked shelves to keep displays attractive
- Opened and closed store, ensuring readiness for business
- Supported sales events and promotions to drive store revenue
Sales Associate
Metro by T-Mobile (authorized dealer)
03.2024 - 08.2024
- Sold phones and accessories while providing excellent customer service
- Processed payments and managed cash register accurately
- Assisted customers with account questions and product information
- Improved customer satisfaction through attentive service
Customer Service Associate
Hot Topic
11.2023 - 06.2024
- Assisted customers with purchases and provided product information
- Operated cash register and processed transactions efficiently
- Unpacked and organized new merchandise for display
- Enhanced customer service skills in a fast-paced retail environment
Cashier/Customer Service
Bath & Body Works
11.2023 - 01.2024
- Provided seasonal cashier and customer service support
- Assisted with transactions and maintained a positive shopping experience
Customer Service/Server/Event Planner
Ooh La La Event Rentals
01.2022 - 07.2022
- Provided customer service and support during events, including weddings and parties
- Served guests and arranged event setups to meet client preferences
- Assisted with event planning and scheduling
- Operated cash register and handled payments in office
- Ensured events ran smoothly by accommodating customer needs
Education
High school (High school diploma) - undefined
Centennial High School
Los Angeles, CA06.2021
Skills
Leadership
Data entry
Cash handling (3 years)
Food safety
Time management
Account Management
Retail sales
Expert
Computer skills
Bartending
Telecommunication
Sales (2 years)
Upselling (1 year)
Bilingual (10 years)
Customer support
Coffee experience
POS systems
Negotiation
Bilingual: Spanish & English
Spanish
Food industry
Communication skills
Event planning
Salesforce
5G
Customer service (3 years)
Serving Experience
English
Phone etiquette
Cashiering
Sales strategy
Cashiering (3 years)
Events management (1 year)
Spanish (10 years)
Bank reconciliation
Organizational skills
Food service
POS
Fluent
Food handling
Cash handling
Math
Event planning (1 year)
Writing skills
Live Chat
Customer service
Timeline
Sales Associate
Bath & Body Works
09.2025 - Current
Winner Circle Associate
Dave & Buster's
01.2025 - 05.2025
Production Associate
Stiizy
11.2024 - 01.2025
Sales Associate
Bath & Body Works
11.2024 - 01.2025
Sales Associate
Metro by T-Mobile (authorized dealer)
03.2024 - 08.2024
Customer Service Associate
Hot Topic
11.2023 - 06.2024
Cashier/Customer Service
Bath & Body Works
11.2023 - 01.2024
Customer Service/Server/Event Planner
Ooh La La Event Rentals
01.2022 - 07.2022
High school (High school diploma) - undefined
Centennial High School