Valencia Reed
Glendale,AZ
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
23
23
years of professional experience
Work History
Medical Referral Specialist
Banner University Medical Center
11.2021 - Current
- Enhanced operations and implemented technological innovations in collaboration with senior leadership.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Led cross-functional teams to successful project completion, fostering collaboration among diverse departments.
- Drafted reports and documents to improve correspondence management, schedule coordination, and recordkeeping.
- Assisted in recruiting, hiring, and training of team members.
- Created, managed, and executed business plans and communicated company vision and objectives to motivate teams.
- Managed purchasing, sales, marketing, and customer account operations efficiently.
- Managed time efficiently to complete all tasks within deadlines.
Senior Management Analyst - Check Fraud
Bank of America
01.2018 - 11.2021
- Managed office logistics by scheduling appointments, maintaining files, and collecting payments.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Performed audits of subsidiaries to protect shareholders and potential investors from fraudulent or unrepresentative financial claims.
- Developed custom software solutions tailored to specific organizational needs, resulting in significant time and cost savings.
- Supported budgeting processes by providing accurate forecasts and timely variance analyses.
- Created and managed project plans, timelines and budgets.
- Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
Manager- Vision Center
Wal-Mart
Phoenix, AZ
10.2000 - 08.2019
- Maintained professional, organized, and safe environment for employees and patrons.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Education
Licensed Esthetician -
The Studio Academy Of Beauty
Phoenix, AZ05.2022
High School Diploma -
Kearney High School
San Diego, CA05.1998
Skills
- Outpatient Procedures
- Insurance Verification
- Data Management
- Data Entry Software
- Data Entry
- HIPAA Compliance
- Patient Database Maintenance
- Computer Proficiency
- Employee Scheduling
- Calendar and Appointment Management
- Maintaining Financial Records
- Administrative Support
- Office Administration
- Facility coordinating
- Clerical Support
- Office Management
References
References Upon Request
Timeline
Medical Referral Specialist
Banner University Medical Center
11.2021 - Current
Senior Management Analyst - Check Fraud
Bank of America
01.2018 - 11.2021
Manager- Vision Center
Wal-Mart
10.2000 - 08.2019
Licensed Esthetician -
The Studio Academy Of Beauty
High School Diploma -
Kearney High School
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