Maribel Southammavong

Verified accuracy of paperwork and referral documentation for future appointments. Reached out to multiple facilities to gather required information efficiently.

• Prepared essential documents, including consent forms and discharge instructions, for surgical procedures.
• Scheduled follow-up appointments according to post-operative protocols.
• Coordinated with medical staff to complete necessary paperwork before surgeries.
• Facilitated communication among surgeons, nurses, and technicians to enhance patient care.
• Verified patient insurance and secured pre-authorizations from providers for procedures.
• Responded to patient inquiries regarding surgical options and upcoming appointments.
• Collaborated with doctors' offices to manage patient referrals for surgical services.
• Ensured adherence to HIPAA regulations throughout scheduling processes.

• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Scheduled and confirmed appointments.
• Greeted visitors and provided them with assistance.
• Scheduled appointments for clients, customers, and other visitors.
• Maintained a neat reception area by organizing materials and tidying up furniture.
• Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
• Sorted incoming mail and directed to correct personnel each day.
• Maintained daily calendars, set appointments with clients and planned daily office events.
• Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
• Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.