Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandee Willams

Oakland,Ca

Summary

Qualified [Job Title] with [Number] years in fast-paced customer service and call center environments. Personable and professional under pressure. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. [Job Title] driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Child care

Self-employed
Home
01.2012 - 08.2014

Feeding ,changing ,motor skills,educational play time (child care porovider)

Call center repersantive

East bay paratransit
1722 Broadway Oakland ca, 94612
10.2007 - 12.2008

Call center repersantive making and changing reservations answering mul-ti lines receiving countless commendations for great customer service 

Reception / Donation operator

Goodwill industries
Oakland ca.
04.2003 - 11.2005

Multi lines ,Developed excllence in training course/ customer service /interpersonal relations 

Assistant manager

One way mgmt
Beverly Hills ca
10.1999 - 05.2002

General office/clerical duties/sales and marketing 

Education

Nursing - C.n.a

Edward Shans adult day
Oakland, CA
2004

Skills

  • Quick learner
  • Exceptional communication skills
  • Creative problem solver
  • Multi-line phone talent
  • Strong client relations
  • MS Windows proficient
  • International sales support

Certification


Timeline

Child care

Self-employed
01.2012 - 08.2014

Call center repersantive

East bay paratransit
10.2007 - 12.2008

Reception / Donation operator

Goodwill industries
04.2003 - 11.2005

Assistant manager

One way mgmt
10.1999 - 05.2002

Nursing - C.n.a

Edward Shans adult day

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Brandee Willams