Branden Henn
Middletown,OH
Summary
A professional and experienced worker who looking to use his past work in sales and customer service to deliver a top quality experience for guests at a professional level. Skilled at customer communication, fast work environments, money handling, computer skills, customer relationship building, and ensuring a team-driven success in the work place. Also great at building customer loyalty with a fast, friendly, and knowledgeable service.
Overview
5
5
years of professional experience
Work History
Deli Associate
McAllister's Deli
Cincinnati, OH
07.2025 - 02.2026
- Prepared and assembled sandwiches, salads, and other menu items efficiently.
- Collaborated with team members to streamline workflow during peak hours.
- Prepared upwards of 200-300 orders per day.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Assisted with maintaining an appealing deli display, showcasing fresh products and enticing customers to make a purchase.
- Backed up servers by setting up trays and completing some food deliveries.
Master Grill Operator
Smashburger
Cincinnati, OH
07.2023 - 06.2025
- Grilled meats and seafood to customer specifications.
- Distributed food to team members with efficiency in high-volume environment.
- Trained new staff on grill operation protocols and safety procedures.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality grilled dishes.
- Reduced food waste with proper storage and rotation of ingredients, maintaining freshness and quality.
- Collaborated with fellow kitchen staff to ensure timely delivery of orders during peak service hours.
- Oversaw care and maintenance of kitchen equipment.
Line Cook
Skyline Chili
Cincinnati, OH
11.2022 - 07.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Plated and presented all dishes to match established restaurant standards.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
Gas Station Clerk
United Dairy Famers Inc.
Cincinnati, OH
02.2022 - 11.2022
- Operated cash register, processing transactions accurately and efficiently.
- Assisted customers with inquiries, ensuring high levels of satisfaction and service.
- Handled customer complaints promptly and professionally, resolving issues to their satisfaction.
- Built trustful relationships with customers to encourage return visits.
- Conducted regular price checks to ensure accuracy in pricing for customers.
- Created attractive merchandise displays to entice customers to make purchases.
- Promoted special offers and discounts to customers to maximize sales.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Lead Grill Operator
Freddy's Frozen Custard & Steakburgers
Cincinnati, OH
01.2021 - 02.2022
- Trained new staff on grill techniques, food safety practices, and equipment usage.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Operated grill station efficiently to meet customer demand and maintain quality standards.
- Provided excellent customer service by addressing inquiries and ensuring satisfaction with meals.
- Cleaned and maintained kitchen equipment regularly.
- Provided support to crew members, facilitating quick food preparation and delivery.
Education
High School Diploma -
Lakota East Highschool
Cincinnati, OH07-2023
Skills
- Time management
- Flexible and adaptable
- Excellent communication
- Verbal communication
- Multitasking
- Friendly, positive attitude
- Active listening
- Computer skills
Timeline
Deli Associate
McAllister's Deli
07.2025 - 02.2026
Master Grill Operator
Smashburger
07.2023 - 06.2025
Line Cook
Skyline Chili
11.2022 - 07.2023
Gas Station Clerk
United Dairy Famers Inc.
02.2022 - 11.2022
Lead Grill Operator
Freddy's Frozen Custard & Steakburgers
01.2021 - 02.2022
High School Diploma -
Lakota East Highschool