Proactive leader with a strong background in operations and customer service. Known for fostering collaboration and facilitating communication between teams, ensuring successful implementation of best practices across locations.
Work History
Operations and Store Liaison
7 Months
Vape Jungle LLC. | 01.2026 - Current
Facilitated communication between locations to ensure alignment on product initiatives.
Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
Developed training materials for new team members to enhance onboarding experience.
Established standardized checklists to facilitate consistent implementation of best practices throughout all locations.
Store Manager
4 Years 2 Months
Vape Jungle LLC. | 11.2021 - 01.2026
Analyzed sales data to identify trends, implementing strategies that improved overall store performance and profitability.
Managed inventory control processes, optimizing stock levels to reduce waste and enhance product availability.
Oversaw daily store operations, ensuring high levels of customer satisfaction and compliance with company policies.
Trained and mentored staff on sales techniques and customer service best practices, fostering a collaborative environment.
Vape Tech
2 Years 1 Month
Vape Jungle LLC | 10.2019 - 11.2021
Operated and maintained specialized vaping equipment to ensure optimal performance.
Trained new technicians on equipment operation, safety protocols, and best practices in a fast-paced environment.
Conducted thorough inspections of products for quality assurance and compliance with safety standards.
Streamlined inventory management processes to enhance product availability and reduce shortages.