Summary
Overview
Work History
Education
Skills
Timeline
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Branden Ramirez

Bellevue,MI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Food Delivery Driver

Insomnia Cookies
08.2020 - 10.2023
  • Delivered orders to customers to drive full satisfaction.
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Immediately addressed problems with customers to promote speedy resolution.


Carpet and Upholstery Steam Cleaner

Stanley Steemer
06.2022 - 12.2022
  • Inspected cleaning sites to provide cost estimates to customers.
  • Mixed water and chemicals in containers to prepare cleaning solutions.
  • Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
  • Moved furniture weighing up to 60 pounds to prepare homes for cleaning.
  • Operated steam cleaners to vacuum rugs and remove loosened dirt.
  • Operated extractor to remove excess suds and water from carpet and furniture.
  • Cleaned home carpets, tile, grout, area rugs, mattresses and upholstery.
  • Provided exceptional service for each customer to achieve complete satisfaction.

Sales Associate

Walmart
01.2020 - 06.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Food Delivery Driver

Tano's Pizzeria
07.2018 - 01.2020
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.

Education

High School Diploma -

Wauseon High School
Wauseon, OH
06.2020

Skills

  • GPS Navigation
  • Motor Vehicle Operation
  • Payment Handling
  • Smartphone Operation
  • Order Verification
  • Customer Service
  • Flexible Schedule
  • Hardworking and Responsible
  • Problem-Solving
  • Quick Learner
  • Route Planning
  • Customer Communication

Timeline

Carpet and Upholstery Steam Cleaner

Stanley Steemer
06.2022 - 12.2022

Food Delivery Driver

Insomnia Cookies
08.2020 - 10.2023

Sales Associate

Walmart
01.2020 - 06.2020

Food Delivery Driver

Tano's Pizzeria
07.2018 - 01.2020

High School Diploma -

Wauseon High School
Branden Ramirez