Brandi Anderson
Murrieta,CA
Summary
Dedicated and passionate individual who wants to help others achieve. In my seven years as a general manager I strived to develop team members and future managers, as well as create systems of organization and structure that allowed for success in store operations and customer experience. My diverse backgrounds in locations where I have worked, as well as being a military spouse and household manager has made me adaptable, culturally aware, a stronger communicator, and capable of complex problem solving. I loved my time as student in Sociology, Criminal Justice, and Human Resource Management. This diversity in my education demonstrates my true interest in human behavior, law, and leadership. I hope to contribute my knowledge and skills within an organization that has a strong commitment for development.
Overview
17
17
years of professional experience
1
1
Certificate
Work History
HOUSEHOLD MANAGER
The Anderson's
02.2015 - Current
- Anticipated the household''s needs and proactively addressed them to minimize disruptions or inconveniences.
- Managed financial operations for household of four members.
- Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child''s unique needs or interests.
- Handled various administrative tasks on behalf of the household such as correspondence, document management, and filing systems.
PRICING AND INVENTORY COORDINATOR
Harbor Freight Tools
07.2014 - 02.2015
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
- Identified ways to improve efficiency in operations and implemented process changes.
- Met deadlines while maintaining high-quality deliverables.
- Responded quickly to meet customer needs and resolve problems.
GENERAL MANAGER OF FOOD SERVICE
Jamba Juice Corp.
12.2009 - 01.2014
- Developed and implemented policies and procedures for food service staff to ensure customer satisfaction and food safety.
- Managed daily food service operations including staff scheduling, customer service, inventory control, and meal preparation.
- Analyzed weekly and monthly sales and trends and compared to actual figures to prepare projections.
- Assessed staffing needs, recruited staff, and conducted interviews.
- Developed multiple team members, leads, shift managers, and managers. • Improved store sales by creating new business through community involvement, fundraising and catering.
- Received the 2010 Sales Leader award for most improved sales in the District.
ASSISTANT MANAGER
Jamba Juice Corp
01.2007 - 12.2009
- Coached and mentored new employees on company policies and procedures.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Liaised between managers and employees, communicating concerns and expectations to appropriate parties.
Education
BACHELOR OF ARTS (B.A.) IN SOCIOLOGY WITH A MINOR IN CRIMINAL JUSTICE - Human Behavior
Southern New Hampshire University
Manchester, NH05.2023
ASSOCIATE IN ARTS (A.A.) IN LIBERAL ARTS -
Mount San Jacinto Community College
San Jacinto, CA01.2007
Skills
- Problem-Solving
- Excellent Communication
- Multitasking and Organization
- Professional Relationships
- Operational Standards
- Scheduling
- Confidential Records Management
- Training, Coaching, Mentoring
- Providing feedback
- Adaptability
- Customer Service
- Workload Prioritization
Certification
- Advocate University
- Mandated Reporter Certification
- Get Started with Microsoft Teams Training - Coursera Credential ID: WJFLW82DHJQL
- Introduction to Microsoft Excel Training- Coursera Credential ID: 3UGZA9RNTRFA
Timeline
HOUSEHOLD MANAGER
The Anderson's
02.2015 - Current
PRICING AND INVENTORY COORDINATOR
Harbor Freight Tools
07.2014 - 02.2015
GENERAL MANAGER OF FOOD SERVICE
Jamba Juice Corp.
12.2009 - 01.2014
ASSISTANT MANAGER
Jamba Juice Corp
01.2007 - 12.2009
BACHELOR OF ARTS (B.A.) IN SOCIOLOGY WITH A MINOR IN CRIMINAL JUSTICE - Human Behavior
Southern New Hampshire University
ASSOCIATE IN ARTS (A.A.) IN LIBERAL ARTS -
Mount San Jacinto Community College
- Advocate University
- Mandated Reporter Certification
- Get Started with Microsoft Teams Training - Coursera Credential ID: WJFLW82DHJQL
- Introduction to Microsoft Excel Training- Coursera Credential ID: 3UGZA9RNTRFA
Volunteer Experience
COURT APPOINTED SPECIAL ADVOCATE, Voices for Children, Riverside, CA, 06/01/23, Present
References
- Charity Gleason, Former Manager, (951) 259-0758, miss.charid@gmail.com
- Harvey Davis, Former Boss, (909) 734-4200, Harveyf4180@icloud.com
Camping, hiking, swimming, reading
Love to be outdoors and am always looking for an adventure or new thing to learn.
Volunteer Experience
COURT APPOINTED SPECIAL ADVOCATE, Voices for Children, Riverside, CA, 06/01/23, Present
References
- Charity Gleason, Former Manager, (951) 259-0758, miss.charid@gmail.com
- Harvey Davis, Former Boss, (909) 734-4200, Harveyf4180@icloud.com
Camping, hiking, swimming, reading
Love to be outdoors and am always looking for an adventure or new thing to learn.
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