Brandi Anderson
Summary
Adaptable professional with a background in customer-facing roles, including restaurant service and delivery operations. Strong skills in customer service, POS processing, and order handling support accurate, efficient work. Committed to dependable service, quality communication, and on-time results.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Spark
Shreveport, Louisiana
04.2026 - Current
- Loaded Walmart orders into Spark delivery routes.
- Picked up customer orders from store pickup areas.
- Verified order details against Spark app instructions.
- Delivered groceries and merchandise to customer addresses, ensuring timely receipt and customer satisfaction.
- Updated customers on delivery status, enhancing communication and trust throughout the delivery process.
- Transported items carefully to avoid damage or loss.
- Completed deliveries on time, adhering to speed limits and traffic rules to ensure safety and reliability.
Fine Dining Server
La Dolce Vita Restaurant
Bossier City, Louisiana
06.2024 - 08.2024
- Greeted guests with polished fine dining service at La Dolce Vita Restaurant.
- Presented menus and described daily specials with clear Italian dish knowledge.
- Took food and beverage orders accurately and relayed requests to kitchen staff.
- Demonstrated knowledge of wine list and recommended wines based on customer preferences.
- Provided guests with information about menu items, made suggestions and took orders.
- Followed up with guests after meals to ensure satisfaction with overall experience.
- Greeted guests upon arrival and escorted them to their assigned tables.
- Processed payments promptly at the end of meal service period using POS terminals.
- Adhered to all safety and sanitation policies when handling food and beverage items.
Manager
Glenwood Tea Room and Boutique
Shrevport
11.2015 - 03.2020
- Managed tea room and boutique operations, supporting guest service and retail floor flow.
- Supervised staff schedules, shift coverage, and daily task assignments.
- Resolved customer concerns and maintained welcoming guest experiences.
- Trained team members on service etiquette, sales process, and shop policies.
- Monitored cash handling, opening duties, and closing procedures.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Education
Associates - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL01-2028
Skills
- Exceptional written and verbal communication skills
- Complex Problem-solving
- Order picking and processing
- Data entry
- Customer service
- Shopping orders
- Point-of-sale system
- Dependable and reliable
- Customer interaction
- Client relationship management
Timeline
Delivery Driver
Spark
04.2026 - Current
Fine Dining Server
La Dolce Vita Restaurant
06.2024 - 08.2024
Manager
Glenwood Tea Room and Boutique
11.2015 - 03.2020
Associates - Medical Billing And Coding
Ultimate Medical Academy