Brandi Babcock
Portsmouth,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
Work History
Assistant Manager
Harris teeter
Suffolk, Virginia
08.2023 - Current
- Trained and developed new team members on operational standards.
- Assisted in managing customer service initiatives to enhance shopper experience.
- Implemented inventory management procedures to maintain stock levels.
- Developed a system for tracking inventory and ordering supplies as needed.
- Resolved customer inquiries and complaints to maintain satisfaction and loyalty.
Shift Leader
Tropical Smoothie Cafe
Carrollton, Virginia
03.2020 - 06.2023
- Supervised team members during peak service hours for efficient operations.
- Trained new employees on menu items and customer service standards.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Upheld company standards and compliance requirements for operations.
Education
Excel High School
Smithfield, VASkills
- Training and development
- Inventory control
- Operational standards
- Effective communication
- Attention to detail
- Time management
- Typing skills
- Strategic thinking
- Problem solving
- Multitasking and organization
- Excellent customer service and satisfaction
Timeline
Assistant Manager
Harris teeter
08.2023 - Current
Shift Leader
Tropical Smoothie Cafe
03.2020 - 06.2023
Excel High School