BRANDI BURNS
Gahanna,OH
Overview
11
11
years of professional experience
Work History
Procedural Surgery Coordinator
THE OHIO STATE UNIVERSITY
12.2021 - Current
- Scheduling over 200 surgeries, EGD's, Manometry, Colonoscopy, post op appointments, and follow ups for Colorectal, Bariatric, and General Surgery Department monthly.
- Assumed responsibilities for over 80 inmate surgeries, post ops, and follow up appointments. Coordinating dates with prison administrator.
- Serving as a Liason between the OR's and surgeons.
- Provides office support services related to scheduling, IHIS, EPIC, coordinating and facilitating patient care; serves as back-up to other surgeon's offices as needed.
- Contacting patients and confirming surgery date remotely and with check-out clinic, phone assessment appointments with anesthesia, and in person assessments with NP.
- Information in regards to surgery and appointments are communicated via Mychart, along with inquiries from patient.
- Weekly meetings with management and staff to discuss ideas and resolving issues within the department.
Coordinator, Surgery Coordinator
ORTHOPEDIC ONE
08.2020 - 12.2021
- Coordinating surgeries for over 30 Orthopedic Surgeons.
- Scheduled surgeries according to policies on nursing, anesthesia, and contracted services availability, patient needs and block time.
- Coordinating services by communicating with insurance companies, doctor's offices, care team, and patients.
- Served as an Liason between Surgeons and Director of Nursing with facility to coordinate surgeries.
- Office workflow support, such as checking in patients as needed and answering phone.
- Confirmed Insurance pre-certifications with insurance department prior to surgery date.
- Educating patients on instructions prior to surgery date, arrival time, and post op care.
- Documents information received from the patient and ensures that is disseminated to the appropriate departments.
- Cancelling and rescheduling surgeries.
- Counseled patients about facility charges and insurance coverage.
- Provided information and inquiries about surgical experience.
Surgery Coordinator
CENTRAL OHIO SURGICAL INSTITUTE
05.2017 - 08.2020
- Liason between physician's office and surgery facility.
- Coordinate and schedule surgeries for ENT, Plastic Surgeons, OBGYN, Foot and Ankle, Pediatric Dentistry, Gastroenterology, and Infertility Clinics.
- Calculated patients financial responsibility using Availity to obtain insurance benefits.
- Contacting patients verifying demographics and facility costs and processing date of service payments.
- Obtaining information from physician's office needed by preop nurses such as lab results, history and physical examinations, and cardiac clearance.
- Assist with anesthesia doctor in staffing for daily procedures.
Central Scheduler
NATIONWIDE CHILDREN'S HOSPITAL
09.2015 - 04.2017
- Scheduling numerous clinic outpatient appointments such as follow ups, post ops, and concerned issues with patients.
- Obtaining of accurate demographic, insurance, and physician information.
- Screen registrations to ensure insurance precertification and physician referral requirements are met.
- Assist in identifying self pay patients and referring to financial assistance when applicable.
- Assisted in training and development of new employees.
- Coordinated changes in appointments by cancelling and/or rescheduling as necessary.
Eligibility Specialist
ACCOUNTEMPS/JOINT IMPLANT SURGEONS
03.2015 - 06.2015
- Contacting patient's insurance companies verifying eligibility.
- Obtaining deductible and out of pocket amounts, copays, inpatient and outpatient amounts paid by insurance, and discussing with care team.
- Updating patients current insurance and policy numbers.
- Verifying patient's demographics.
- Directed patient flow during practice hours, checking in patients and minimizing patient wait time.
Outpatient Registrar
MOUNT CARMEL HOSPITAL
09.2013 - 02.2015
- Examined diagnosis codes for accuracy, completeness, and appropriateness according to services rendered.
- Acquired insurance authorizations for procedures and tests ordered by attending physician.
- Scheduled patient appointments.
- Completed registration quickly and cordially for all new patients.
- Accurately entered procedure codes, diagnosis codes and patient demographics into billing software.
- Quickly responded to staff and client inquiries regarding CPT codes.
Education
CERTIFICATE OF COMPLETION - MEDICAL BILLING AND CODING
CANTON CITY SCHOOLS
Canton, OH05.2009
Timeline
Procedural Surgery Coordinator
THE OHIO STATE UNIVERSITY
12.2021 - Current
Coordinator, Surgery Coordinator
ORTHOPEDIC ONE
08.2020 - 12.2021
Surgery Coordinator
CENTRAL OHIO SURGICAL INSTITUTE
05.2017 - 08.2020
Central Scheduler
NATIONWIDE CHILDREN'S HOSPITAL
09.2015 - 04.2017
Eligibility Specialist
ACCOUNTEMPS/JOINT IMPLANT SURGEONS
03.2015 - 06.2015
Outpatient Registrar
MOUNT CARMEL HOSPITAL
09.2013 - 02.2015
CERTIFICATE OF COMPLETION - MEDICAL BILLING AND CODING
CANTON CITY SCHOOLS
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