Brandi Campbell
Lake Dallas,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Business Owner/Operator
R&B Services
02.2017 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed day-to-day business operations.
- Oversaw business budget planning and administration, accounting functions, purchasing, and weekly payroll to handle financial needs.
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Bookkeeper (Temporary Position)
Liberty Glass & Mirror
05.2021 - 11.2022
- Setup, maintain and organize company QuickBooks Online accounting software
- Bank reconciliation for 4 bank accounts on a daily basis
- Process AP/AR
- Process employees' weekly hours for bi-weekly payroll.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Handled payroll processing for employees, ensuring timely payment.
- Managed accounts payable and receivable activities, maintaining vendor relationships.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Bookkeeper Assistant (Contract)
MyTGroup
05.2020 - 02.2021
- Input material receipts, products and pricing into QuickBooks & Zoho accounting software
- Perform ongoing bookkeeping services for IT clients (remotely).
- Handled payroll processing for employees, ensuring timely payment.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Established Zoho accounting system to reflect accurate financial records.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Managed and responded to correspondence and inquiries from customers and vendors.
Custom Home Builder Customer Service Representative
Southwestern Carpets
05.2014 - 01.2016
- Communicated and coordinated with Custom Home Builder(s) regarding work to be performed and scheduled
- Enter builder orders in RFMS proprietary software
- Ensure that all job orders submitted are complete, accurate and formatted consistently to meet the needs of final closing for custom home builder/new homeowner(s)
- Recognition of outstanding customer service
- Identify, research, and resolve any material and/or installation issues
- Direct & monitor the progress of several Custom Home Builders accounts simultaneously
- Following up with Custom Home Builders to ensure product installation(s) and/or warranty work is completed to their satisfaction.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Processed customer service orders promptly to increase customer satisfaction.
Skills
- Small business operations
- Customer Service
- Business Administration
- Bookkeeping
- Accounting management
- Attention to Detail
- Driven and Determined
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- QuickBooks
- Quicken
- RFMS & Measure Software
- Zoho Accounting Software
Timeline
Bookkeeper (Temporary Position)
Liberty Glass & Mirror
05.2021 - 11.2022
Bookkeeper Assistant (Contract)
MyTGroup
05.2020 - 02.2021
Business Owner/Operator
R&B Services
02.2017 - Current
Custom Home Builder Customer Service Representative
Southwestern Carpets
05.2014 - 01.2016
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