Brandi Carter
Stillwater,OK
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Chick Fil a
James Walker
Stillwater, OK
08.2021 - Current
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
Chick Fil a
Chase Allcott
Bartlesville , OK
08.2020 - 07.2021
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Reduced customer wait times by quickly operating customer window and sales register.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Tulsa Bone and Joint
Leeanne Shrepple
Dewey, OK
05.2019 - 08.2020
- Accessed reservations system to assist guests with reservations or check vacancy.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Donned and removed personal protective equipment (PPE) per company protocols.
- Inventoried and ordered medical and office supplies.
- Disinfected tools, equipment and surfaces between patients.
Education
High School Diploma -
Dewey High School
Dewey, OK05.2020
Skills
- Customer Relations
- Adaptability and Flexibility
- Customer Engagement
- Open Minded
- Excellent work ethic
- Good listening skills
- Responsible
- Teaching
- Positivity
Timeline
Chick Fil a
James Walker
08.2021 - Current
Chick Fil a
Chase Allcott
08.2020 - 07.2021
Tulsa Bone and Joint
Leeanne Shrepple
05.2019 - 08.2020
High School Diploma -
Dewey High School
Similar Profiles
Luke TaraiLuke Tarai
Business Development Manager at James WalkerBusiness Development Manager at James Walker
Blue WalkerBlue Walker
Laborer at James Walker CompanyLaborer at James Walker Company
Chris YoungChris Young
Service Desk at MTSU James E Walker LibraryService Desk at MTSU James E Walker Library