Dedicated professional with strong transportation scheduling and customer service skills. Known for reliability and critical thinking, successfully coordinating patient transfers and improving logistical operations. Eager to apply expertise to optimize processes and increase efficiency.
Overview
16
16
years of professional experience
Work History
Transportation Coordinator
Menno Haven Rehabilitation Center
Chambersburg, PA
11.2021 - Current
Coordinated transportation logistics for patient transfers, ensuring timely and efficient service delivery.
Managed scheduling for transport services, optimizing routes to enhance operational efficiency.
Collaborated with healthcare staff to assess transportation needs and streamline processes.
Coordinated schedules and communicated changes to patients.
Activities Coordinator
Menno Haven Retirement Communities
Chambersburg, PA
03.2019 - Current
Developed and coordinated engaging recreational programs for residents, enhancing community involvement.
Managed scheduling and logistics for events, ensuring seamless execution and participant satisfaction.
Trained and mentored new team members on best practices for resident engagement and program delivery.
Evaluated program effectiveness through resident feedback, implementing improvements to enhance participation rates.
Organized diverse activities, addressing various interests and promoting social interaction among participants.
Boosted participant satisfaction with creative theme-based activities, ensuring memorable and engaging experience.
CNA
Menno Haven Retirement Communities
Chambersburg, PA
08.2015 - Current
Delivered compassionate personal care to residents, ensuring comfort and dignity in daily activities.
Assisted with medication administration, maintaining accurate records and compliance with health regulations.
Monitored vital signs and reported changes to nursing staff, contributing to effective patient care plans.
Trained new staff on best practices in resident care and safety protocols, improving team performance and efficiency.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Merchandise Handler
Cracker Barrel Country Store
Chambersburg, PA
11.2009 - 10.2015
Operated material handling equipment to efficiently transport merchandise throughout store layout.
Organized inventory displays to enhance product visibility and customer accessibility.
Supported loss prevention efforts through vigilant monitoring of merchandise areas for suspicious activity or potential theft risks.