Diligent and highly dependable forklift operator. Thorough, organized, with excellent communication skills, and accustomed to loading and unloading trucks.
Overview
7
7
years of professional experience
Work History
Team Leader
Hero Logistics
02.2020 - 04.2024
Ensured team members complied with set procedures and quality requirements.
Loaded and unloaded trucks safely, including both hazardous and non-hazardous materials.
Unloaded about five trucks per day, and loaded ten.
Stacking materials after unloading them from trucks in compliance with company's organizational policies.
Operated forklift in compliance with OSHA guidelines.
Tracked performance and provided constructive feedback to increase productivity and maintain standards.
Built excellent relationships with customers through positive attitude and attentive response.
Set performance expectations for team, monitoring progress towards goals and providing constructive feedback as needed.
Collaborated with team members to complete tasks quickly and increase overall productivity.
Maintained assets inventory, completed inventory reports and escalated inventory discrepancies.
Monitored inventory use and adjusted inventory control techniques.
Verified computer inventory against physical inventory and resolved discrepancies.
Assistant Team Leader
Diversity Vuteq
01.2019 - 02.2020
Supervised team members to confirm compliance with set procedures and quality requirements.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Safely loaded and unloaded trucks using appropriate forklift attachments.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Improved department efficiency by skillfully operating forklifts to move, locate, and stack materials.
Unloaded materials and goods at designated locations for best project availability.
Transported goods between warehouse locations according to shipment and storage needs.
Supporting supervisor of the department to ensure quality work.
Sales Representative Team Leader
Aunt M's
04.2018 - 10.2018
Exceeded sales targets consistently with effective management of leads.
Established a positive work environment through clear communication, encouragement, and recognition of achievements.
Maintained a strong understanding of competitor offerings, enabling the team to better position our products and services in the market.
Created an excellent relationship with our customers.
Crew Trainer
McDonald's
07.2017 - 03.2018
Trained other employees in customer service, food safety, and performance requirements.
Taught new team members correct procedures for all areas of operations.
Studied crew members during work shift to provide feedback and guidance in improving performance.
Set positive example for team members by providing high-quality, efficient service.
Provided outstanding customer service.
Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
Developed a deep understanding of customer service principles and best practices.
Education
No Degree - History - General
Itawamba Community College
Tupelo
05.2020
High School Diploma -
North Pontotoc
Ecru
05.2015
Skills
Teamwork and Collaboration
Problem-Solving
Forklift Operation
Barcode Reading
Loading and Unloading
Attention to Detail
Highly Dependable
Adherence to Procedures
Inventory Counts
Microsoft Excel and PowerPoint
Timeline
Team Leader
Hero Logistics
02.2020 - 04.2024
Assistant Team Leader
Diversity Vuteq
01.2019 - 02.2020
Sales Representative Team Leader
Aunt M's
04.2018 - 10.2018
Crew Trainer
McDonald's
07.2017 - 03.2018
No Degree - History - General
Itawamba Community College
High School Diploma -
North Pontotoc
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