BRANDI DOMINGUE
Westwego,LA
Summary
Responsible employee proficient in management and Customer services. Passionate and motivated, with a drive for excellence. 6 years in management and 7 years of customer service positions.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
18
18
years of professional experience
Work History
Merchandisers
Frito Lay
10.2014 - Current
- Monitor and analyze sales records, trends, or economic conditions to anticipate consumer buying patterns and determine what the company will sell and how much inventory is needed
- Confer with sales and purchasing personnel to obtain information about customer needs and preferences
- Plan commercial displays to entice and appeal to customers
- Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
Assistant manager, store manager
It's Fashions metro
08.2006 - 02.2012
- Plan and prepare advertising and promotional material to increase sales of products or services, working with customers, company officials, sales departments and advertising agencies
- Gather and organize information to plan advertising
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
- Complete forms in accordance with company procedures
- Manage projects or contribute to committee or team work
- Order and dispense supplies
- Train and assist staff with computer usage
- Greet customers and ascertain what each customer wants or needs
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Help customers try on or fit merchandise
- Place special orders or call other stores to find desired items
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
- Inventory stock and requisition new stock
- Ticket, arrange and display merchandise to promote sales
- Exchange merchandise for customers and accept returns
- Clean shelves, counters, and tables
- Resolve customer complaints regarding sales and service
- Monitor customer preferences to determine focus of sales efforts
Business Owner
Self Employed
04.2013 - 11.2015
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
Manager
Check Into Cash
01.2016 - 01.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Improved marketing to attract new customers and promote business.
Finance Manager
Families Helping Families NOLA
01.2018 - 05.2024
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Mentored junior finance staff, fostering professional development and strong team dynamics.
- Optimized cash flow with diligent monitoring of accounts receivable and payable.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Developed comprehensive financial reports for executive decision-making support.
- Increased financial efficiency by streamlining and automating financial reporting processes.
- Strengthened internal controls through regular audits and adherence to regulatory requirements.
- Enhanced budget management by implementing expense tracking and cost reduction strategies.
- Improved financial forecasting accuracy, utilizing advanced analytical models.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
Education
High School Diploma -
L.W. Higgins High School
Marrero, LA05.2001
Skills
- Clerical
- English Language
- Customer and Personal Service
- Time Management
- Computers and Electronics
- Education and Training
- Judgment and Decision Making
- Reliable and punctual
- Active listener
- Merchandise planning
- Visual merchandising
- Store maintenance
- Customer relationship management (CRM)
- Time management
- Multitasking
- Customer service
- Adaptability and flexibility
- Organizational skills
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Critical thinking
- Laptop and mobile device use
- Multitasking Abilities
- Decision-making
Timeline
Finance Manager
Families Helping Families NOLA
01.2018 - 05.2024
Manager
Check Into Cash
01.2016 - 01.2018
Merchandisers
Frito Lay
10.2014 - Current
Business Owner
Self Employed
04.2013 - 11.2015
Assistant manager, store manager
It's Fashions metro
08.2006 - 02.2012
High School Diploma -
L.W. Higgins High School
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