Brandi Ferguson
PDS Health- Dentists of Montgomery
Montgomery,TX
5
years of professional experience
Detail-oriented healthcare professional specializing in patient care coordination and record management. Demonstrated ability to enhance service delivery and foster collaboration among dental teams, resulting in improved patient experiences and efficient healthcare operations.
Work History
Specialty Healthcare Coordinator
4 Years 3 Months- Managed patient appointment scheduling to minimize wait times and improve service delivery.
- Managed electronic health records, ensuring data accuracy and compliance with regulations.
- Coordinated efforts with dental professionals to improve communication channels and elevate patient care standards.
- Improved patient satisfaction by coordinating timely and efficient healthcare services.
- Increased efficiency in resource allocation by continually assessing program effectiveness and identifying areas for improvement.
Dental Assistant
8 Months- Supported dentists by anticipating needs during various dental treatments and surgeries.
- Assisted in patient preparation and comfort before, during, and after dental procedures.
- Educated patients on post-operative care and oral hygiene techniques to enhance recovery.
- Managed sterilization of instruments and maintained compliance with safety protocols.
Education
High School Diploma
Registered Dental Assistant - Dental Assisting
Skills
Patient care coordination
Appointment management
Record management
Quality improvement
Process improvement
Patient confidentiality
Attention to detail
Analytical skills
Problem-solving
Team collaboration
Verbal communication
Multitasking
Timeline
Specialty Healthcare Coordinator
PDS Health- Dentists of Montgomery
05.2022 - CurrentRead More
Dental Assistant
Gentle Dental Care
09.2021 - 05.2022Read More
Houston Dental Assistant Academy
Registered Dental Assistant from Dental Assisting
Read More
Texas Connections Academy
High School Diploma
Read More