Hi, I’m
Brandi Goldenschue
Senior Enrollment Specialist
Leander,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
years of professional experience
Work History
Ria HealthRound Rock, Texas
Senior Enrollment Specialist
06.2023 - Current
Job overview
- It takes up to 30 calls a day, either scheduled or inbound.
- Enrolling prospects in the program either with insurance or self pay
- Take payments over the phone
- Trained with Salesforce
- Chats, and email communication
- Trained in insurance verifications
- Assists members with medical appointments
- Assist with tech issues
- Run insurance estimates: Availity, UMR, Optum, UHC-SS, GEHA, and VTX
Cimarron Golf and Country ClubGeorgetown, TX
Assistant Food and Beverage Manager
10.2020 - 06.2023
Job overview
- Able to switch tasks daily without hesitation
- Help staff out with serving meals, running food, working expo, talking to members, etc
- Served meals
- Bussed tables
- Handled money
- Writing the schedule
- Ordering beer, wine and liquor
- Conflict resolution
- Scheduling interviews and reviewing resumes
Education
Westwood High SchoolAustin, TX
High school or equivalent
05.2008
Skills
- Insurance verification
- Payment processing
- Customer enrollment
- Call handling
- Appointment scheduling
- Technical troubleshooting
- Customer service
- Conflict resolution
- Team collaboration
- Communication skills
- Data entry
- Multitasking ability
- Time management
- Decision-making
- Relationship building
- Multitasking Abilities
- New agent training
- Teamwork
- Problem-solving
- Effective leadership
- Excellent phone demeanor
- Attention to detail
- Cross-functional teamwork
- Strong organization
- Written communication
- Self motivation
- Organizational skills
- Health insurance
- Critical thinking
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Senior Enrollment Specialist
Ria Health
06.2023 - Current
Assistant Food and Beverage Manager
Cimarron Golf and Country Club
10.2020 - 06.2023
Westwood High School
High school or equivalent
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