Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brandi Goodson

Rochester Hills,MI

Summary

Successful Flight Attendant with 5+ years of strong dedication to safety and excellent customer service. Proven skills in responding to emergency situations and maintaining a calm demeanor under pressure. Highly-motivated employee with desire to take on new challenges. Strong work ethic and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Inflight Training Facilitator /Regional Flight Attendant

Endeavor Airlines
07.2019 - Current

Inflight Training Instructor, Minneapolis, MN

  • Conduct initial and re-qualification ground training programs and hands-on training exercises covering aircraft equipment and systems.
  • Facilitate annual CQ training utilizing the Advanced Qualification program (AQP) with integration of CRM and scenario-based training and evaluations
  • Ensure students thoroughly understand all aspects of safety, flying regulations, and procedures.
  • Utilized various teaching techniques such as role-playing, simulations, lectures., to engage learners.

Flight Attendant, Detroit, MI.

  • Ensure the quality of customers' experience by resolving any issues that arise during the flight promptly and professionally.
  • Ensure adherence to FAA and company regulations, efficiently able to provide leadership and directives in the event of an emergency.
  • Demonstrate emergency equipment and procedures to passengers prior to departure, and conduct cabin compliance and safety checks.
  • Inspect cabins before and after flights to identify and address problems that may potentially impede flight operations, safety, or passenger comfort.

VAS Administrator/Data Management Specialist

General Motors / Populus Group
Warren, MI
06.2018 - 12.2018
  • Supported GM engineering and design staff by implementing variant and usage conditions for all chassis, HVAC, and thermal vehicle components.
  • Collaborated with designers to ensure that part variant conditions were accurate, active, and fit properly into the vehicle configuration.
  • Continued to support engineering drawing services by updating and maintaining engineering policies and procedures, and training team members.
  • Developed and maintained data management policies, procedures, and systems.

Operations Lead - Engineering Drawing Services

General Motors / Conduent
Detroit, MI
01.2011 - 06.2018
  • Used exchange networks to communicate and facilitate data exchange with suppliers, engineers, and designers.
  • Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
  • Updated drawing information using the global product description system (GPDS) and primary gatekeeper of the 2D/3D drawing repository
  • Conducted daily audits of engineering work orders to ensure that all VAS and drawing requirements from the work order were properly completed.
  • Ensured all staff members had the necessary resources, training, and support to carry out their roles successfully.

Education

Certificate: Electric & Electronic Engineering Technology -

Wayne County Community College District
Detroit, MI
01.2011

Associate Degree - General Studies

Wayne County Community College
01.2011

Some College (No Degree) - Electrical Engineering

University of Michigan - Dearborn
Dearborn, MI

Skills

  • Crew Resource Management
  • Conflict Mediation
  • Emergency Care and First Aid (CPR/AED)
  • FAA and Airline Safety Regulations
  • Training/Leadership
  • Customer Service
  • Adaptability
  • Effective Communication

Certification

  • FAA Certificate of Demonstrated Proficiency - Flight Attendant

Timeline

Inflight Training Facilitator /Regional Flight Attendant

Endeavor Airlines
07.2019 - Current

VAS Administrator/Data Management Specialist

General Motors / Populus Group
06.2018 - 12.2018

Operations Lead - Engineering Drawing Services

General Motors / Conduent
01.2011 - 06.2018

Certificate: Electric & Electronic Engineering Technology -

Wayne County Community College District

Associate Degree - General Studies

Wayne County Community College

Some College (No Degree) - Electrical Engineering

University of Michigan - Dearborn
  • FAA Certificate of Demonstrated Proficiency - Flight Attendant
Brandi Goodson