Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Brandi Hansen

1179W Dowling Rd Dowling,MI

Summary

Proven leader and effective communicator, adept at fostering teamwork and collaboration. At MacKenzies Bakery, I spearheaded quality initiatives, enhancing product standards and team proficiency. Skilled in problem-solving and organizational tasks, my approach significantly improved operational efficiency. Demonstrates a friendly, positive attitude, ensuring high levels of customer satisfaction and team dynamics. Dependable, punctual, hard working, 25+ years customer service and sales experience.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Stay at Home Mom

Myself
12.2020 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Live-In Caregiver

David Huntington
09.2016 - 12.2020
  • Maintained a clean, safe living environment for clients by performing housekeeping tasks such as laundry, cleaning, and organizing household items.
  • Enhanced nutritional intake of clients by preparing healthy meals according to dietary restrictions or preferences.
  • Promoted clients'' physical and mental health by engaging them in appropriate exercises and recreational activities.
  • Administered medications accurately and timely, ensuring proper dosages for optimum client health.
  • Established trust with clients and their families through effective communication, empathy, and professionalism.
  • Transported clients to medical appointments or social engagements as needed while prioritizing safety during travel.

Production Supervisor

MacKenzies Bakery
09.2001 - 09.2008
  • Resolved issues quickly to maintain productivity goals.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
  • Established clear priorities and production quality standards.
  • Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
  • Managed team of 5+ production associates, overseeing productive production processes and meeting all deadlines.
  • Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.
  • Optimized workflow through effective resource allocation and scheduling adjustments.

Transplant Assistant

Wenke Greenhouses Wholesale
02.2012 - 08.2014
  • Assisted with quality improvement initiatives within the transplant department, promoting continuous growth and development in patient care practices.
  • Assisted with financial counseling services for transplant recipients, ensuring adequate coverage for their medical needs postprocedure.
  • Collaborated with interdisciplinary teams for optimal patient care coordination throughout the entire transplantation journey.
  • Effectively communicated important updates on organ availability to relevant medical personnel, helping reduce response times during critical moments in the transplant process.

Education

Diploma - Basic

Delton-Kellogg High School
Delton, MI
06.1997

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Dependable and Responsible
  • Multitasking Abilities
  • Excellent Communication
  • Computer Skills
  • Organizational Skills
  • Calm Under Pressure
  • Active Listening

Certification

Expired ServSafe certification

  • Customer service and sale certification

References

David Stap

phone-(269)908-3981

Business-Stap Brothers lawn care and landscaping retired Co Owner

Holly Stap

phone-(616)498-8001

Business- Holly Stap massage

Ron Nelson

Phone-(269)341-3414

Business-R&N Buggy Shop

Timeline

Stay at Home Mom

Myself
12.2020 - Current

Live-In Caregiver

David Huntington
09.2016 - 12.2020

Transplant Assistant

Wenke Greenhouses Wholesale
02.2012 - 08.2014

Production Supervisor

MacKenzies Bakery
09.2001 - 09.2008

Diploma - Basic

Delton-Kellogg High School

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Brandi Hansen