Summary
Overview
Work History
Education
Skills
Timeline
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Brandi Jones

Fayetteville,AR

Summary

Motivated account manager with a proven track record in selling IT solutions for enterprise accounts. Thrives in fast-paced environments and possesses a strong work ethic. Excels in teamwork, communication, and organizational skills, utilizing strategic thinking and resource leverage for optimal results.

Overview

17
17
years of professional experience

Work History

Sr, Client Operations Specialist (Remote)

Insight Enterprise
Denver, CO
02.2021 - 04.2024
  • Acted as primary point of contact for crucial enterprise client, ensuring seamless coordination resulted in continued business growth of 50%.
  • Acted in a dual capacity of Client Operations and Account Management, steering a significant enterprise client towards unprecedented success through intuitive relationship building and sales initiatives.
  • Generated $5 million annual sales revenue through successful execution of complex lifecycle deployments.
  • Led weekly client meetings to evaluate project advancement, troubleshoot issues and respond to queries.
  • Collaborated with clients to maintain detailed inventory records, documenting customer product standards catalog and peripheral inventory preferences.
  • Engaged internal resources to support customer's current initiatives. Prospected for new business opportunities. Secured the most competitive pricing by managing clients' standards and engaging partners.

Client Services Representative

Insight Enterpises
Tampa, FL
03.2007 - 01.2012
  • Managed and maintained accurate and up-to-date client portal account information, both physically and digitally.
  • Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
  • Worked in conjunction with outside sales representative to maintain and grow product sales.
  • Initiated sales correspondence, preparing and presenting professional bids to customers.
  • Effectively utilized Partner Programs to manage customer bids and deal registration submissions, surpassing assigned monthly/quarterly revenue and GP goals in expanding product lines within the existing client base.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.

Education

Associate of Arts - Business Administration and Management

University of South Florida
Tampa, FL

Project Management Professional Certificate -

NorthWest Arkansas Community College
Bentonville, AR

Skills

  • Lifecycle Asset Management
  • Major OEM product line knowleage
  • Solution Selling
  • Cloud Computing
  • Data Centers, Servers, Networking
  • Manged Services
  • Enterprise Software
  • Professional Services
  • Workflow Automation Platforms
  • SAP ERP
  • Google Workspace and Google Suite
  • Microsoft Excel, Outlook, Power Point
  • Salesforce CRM
  • Project Management
  • Account Management
  • Contract Management
  • Sales Cycle Management

Timeline

Sr, Client Operations Specialist (Remote)

Insight Enterprise
02.2021 - 04.2024

Client Services Representative

Insight Enterpises
03.2007 - 01.2012

Associate of Arts - Business Administration and Management

University of South Florida

Project Management Professional Certificate -

NorthWest Arkansas Community College

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Brandi Jones