Brandi Jones
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Quality
Amazon
Jacksonville, FL
01.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached associates and engaged in quality training conversation through use of effective interpersonal and people skills.
Outbound Packer
Amazon
Jacksonville, FL
06.2023 - Current
- Pack outbound shipments using appropriate materials and methods.
- Inspect packages for quality and accuracy before sealing.
- Operate packing machinery to streamline packing processes.
Outbound Sorter
Amazon
Jacksonville
06.2023 - Current
- Sorted outbound packages for distribution to ensure timely delivery.
- Operated sorting machinery to classify items accurately and efficiently.
- Collaborated with team members to maintain smooth workflow during peak hours.
Training Ambassador
Amazon
Jacksonville, FL
08.2024 - 01.2025
Training Ambassador
Amazon
Jacksonville, FL
08.2024 - 01.2025
- Delivered training sessions to enhance employee skills and knowledge.
- Supported staff in utilizing training software and tools efficiently.
- Maintained records of employee attendance at all training events.
CNA(home health care)
Recovery Health Care
12.2021 - 09.2023
- I spend my time providing personal care to elderly who cannot care for themselves. This includes bathing, medications, feeding, cleaning, and paperwork.
- Documented patient care information accurately in care plans.
- Provided emotional support and companionship to patients during recovery.
- Collaborated with healthcare team to develop personalized care strategies.
Inbound Stower
Amazon
Jacksonville, FL
09.2021 - 06.2023
- Received and sorted inbound shipments for accurate inventory management.
- Operated material handling equipment to efficiently move products within the warehouse.
- Verified product quantities and conditions during receiving processes to ensure quality standards.
Customer service
Builders First Source
03.2018 - 12.2021
- Answering phone calls from customers to help with order input, checking status and delivery changes to customer accounts and taking payments.
Bus attendant
Durham school services
04.2016 - 03.2018
- Catered to personal needs of special needs children while on the school bus.
Customer service desk
Walmart
Orange Park, FL
08.2014 - 11.2015
- I spent my time helping customers with return items, customer issues.
Education
High school diploma - Computer tech, Cosmetology
A. Philip Randolph( academies of technology)
Skills
- Inventory management
- Packing techniques
- Patient care
- Care documentation
- Team collaboration
- Attention to detail
- Effective communication
- Time management
- Emotional intelligence
- Multitasking
- Teamwork and collaboration
- Organizational skills
- Friendly, positive attitude
- Data entry
- Employee training
- Process improvement
- Worker auditing
Timeline
Quality
Amazon
01.2025 - Current
Training Ambassador
Amazon
08.2024 - 01.2025
Training Ambassador
Amazon
08.2024 - 01.2025
Outbound Packer
Amazon
06.2023 - Current
Outbound Sorter
Amazon
06.2023 - Current
CNA(home health care)
Recovery Health Care
12.2021 - 09.2023
Inbound Stower
Amazon
09.2021 - 06.2023
Customer service
Builders First Source
03.2018 - 12.2021
Bus attendant
Durham school services
04.2016 - 03.2018
Customer service desk
Walmart
08.2014 - 11.2015
High school diploma - Computer tech, Cosmetology
A. Philip Randolph( academies of technology)