Trinity Dickey
Casa Grande,AZ
Summary
Experienced in quality control and team collaboration across various roles in manufacturing and customer service. Strong ability to maintain high standards of quality and efficiency while effectively managing time and resources in dynamic environments.
Overview
3
3
years of professional experience
Work History
Quality Control/Junior Quality Technician for Stamping
Talascend with Lucid Motors
Casa Grande, Arizona
10.2025 - Current
- Verified stamped components for dimensional tolerances, surface finish, and overall conformity.
- Utilized precision measuring tools to ensure accurate part dimensions.
- Conducted visual and physical inspections of stamped metal parts during tandem press line operations.
- Detected, documented, and escalated defects such as burrs and misalignments immediately.
- Reported issues to production and quality teams to facilitate prompt resolutions.
- Collaborated with stamping operators to address quality concerns and adjust processes.
- Assisted in root-cause analysis for recurring defects, contributing to corrective action development.
Production Team Member
Talascend with Lucid Motors
07.2025 - 10.2025
- Participated in vehicle and electric-vehicle powertrain manufacturing within production team.
- Contributed as core member of production line to achieve output goals.
- Operated assembly machines and managed packaging tasks effectively.
- Supported cross-department collaboration with engineering, quality, and suppliers to enhance workflow.
- Followed standardized operating procedures and maintained quality control compliance.
- Adhered to environmental health and safety standards, utilizing required PPE.
- Maintained clean, organized work area; performed periodic equipment maintenance.
- Executed physically demanding tasks to ensure production line effectiveness.
Customer Service Representative
Chick-fil-A
07.2023 - 05.2024
- Provided high-quality customer service, enhancing customer satisfaction.
- Processed cash transactions with accuracy, ensuring balanced registers.
- Ensured cleanliness of work area and dining space, contributing to positive dining experience.
Customer Service Associate
Walmart
Casa Grande, Arizona
06.2023 - 04.2024
- Delivered exceptional customer service in high-pressure retail environment, elevating satisfaction levels.
- Addressed customer complaints with professionalism and empathy, strengthening loyalty.
- Employed active listening techniques to resolve concerns, fostering positive relationships.
- Assisted customers with online orders and inquiries, ensuring prompt service delivery.
- Maintained organized displays and ensured shelves remained well-stocked for optimal shopping experience.
- Managed merchandise with precision to optimize retail operations.
Waitress
Dells Pizza
Casa Grande, Arizona
10.2023 - 04.2024
- Delivered prompt, friendly customer service to ensure high guest satisfaction.
- Provided bartending services while maintaining a clean, efficient bar to support service quality.
- Managed cash handling and processed transactions accurately to facilitate smooth operations.
Education
High School -
Vista Grande High School
Casa Grande, AZ05-2024
Skills
- Quality control and materials inspection
- Regulatory compliance
- Attention to detail
- Continuous improvement
- Problem solving
- Data collection
- Time optimization and management
- Adaptability
- Team collaboration
- Communication and active listening
- Inventory management
- Budget management
Timeline
Quality Control/Junior Quality Technician for Stamping
Talascend with Lucid Motors
10.2025 - Current
Production Team Member
Talascend with Lucid Motors
07.2025 - 10.2025
Waitress
Dells Pizza
10.2023 - 04.2024
Customer Service Representative
Chick-fil-A
07.2023 - 05.2024
Customer Service Associate
Walmart
06.2023 - 04.2024
High School -
Vista Grande High School