Summary
Overview
Work History
Education
Skills
Related Experience
Timeline
Generic

Brandi Krantz

Amarillo,TX

Summary

Compassionate individual with an understanding of empathy and proactive care. Over 10 years of experience with a variety of cliental. Proficient in implementing specialized programs for individuals with intellectual, mental, emotional and developmental disabilities. Caring and well-organized with outstanding interpersonal, communication and social skills.

Highly-motivated employee with desire to take on new challenges. Strong adaptability and dependable and always ready to keep learning to enhance my knowledge.

Overview

6
6
years of professional experience

Work History

Behavioral Health Technician

Cenikor Foundation Inc
Amarillo , TX
01.2023 - 08.2023
  • Provided crisis intervention services to patients in need.
  • Monitored patient safety in all areas of the facility.
  • Facilitated group therapy sessions with multiple patients.
  • Assessed patient behavior, reactions and responses to treatment plans.
  • Collaborated with multi-disciplinary teams to develop comprehensive treatment plans for patients.
  • Advised clinical staff regarding appropriate interventions for behavioral issues.
  • Educated family members on techniques to support a patient's recovery process.
  • Observed patients' behaviors during recreational activities and outings.
  • Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
  • Mentored new Behavioral Health Technicians on best practices when interacting with clients and patients.
  • Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.

Server

Fire Slice
Amarillo, TX
04.2021 - 10.2022
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Caregiver/Medical Technician

Autumn Leaves Memory Care
Amarillo, TX
06.2017 - 12.2020
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Monitored vital signs including blood pressure, temperature and pulse rate.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.

Education

Bachelor of Science - Social Work

West Texas A&M University
Canyon, TX
12-2024

Associate of Science - Psychology

Amarillo Community College
Amarillo, TX
05-2022

Skills

  • Patient Support
  • Crisis Handling
  • Conflict De-Escalation
  • Monitoring Tools
  • Communication
  • Incident Reporting
  • Patient Intakes

Related Experience

  • Volunteered at Hope and Healing place organizing and being creative in putting things in proper places
  • Hosting group sessions at the ADVO company

Timeline

Behavioral Health Technician

Cenikor Foundation Inc
01.2023 - 08.2023

Server

Fire Slice
04.2021 - 10.2022

Caregiver/Medical Technician

Autumn Leaves Memory Care
06.2017 - 12.2020

Bachelor of Science - Social Work

West Texas A&M University

Associate of Science - Psychology

Amarillo Community College

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Brandi Krantz