Brandi Lopez
Gainesville,GA
Summary
Adept at leading and mentoring, I significantly enhanced guest satisfaction at Proview 2000 LLC through meticulous attention to detail and exceptional time management. Fluent in English and Spanish, my background in both administrative and patient care roles showcases my ability to adapt and excel in diverse environments, underlining my commitment to ethical awareness and team collaboration.
Overview
5
5
years of professional experience
Work History
PCT Student
Northeast Georgia Medical Center
Gainesville, GA
09.2024 - Current
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Collaborated on group projects to complete professional deliverables.
- Completed rigorous readings as directed to support unit learning goals.
- Worked beside PCT and assisted with all job roles
- Building rapport with patients and peers
Front Office Lead
Proview 2000 LLC
Flowery Branch, GA
12.2019 - 11.2023
- Demonstrated strong leadership skills by mentoring junior staff members on proper procedures and etiquette for dealing with customers.
- Oversaw daily front office operations, delegating tasks as necessary to maintain an efficient workflow.
- Managed financial transactions accurately, balancing cash drawers daily to prevent discrepancies or errors in accounting records.
- Improved guest satisfaction by addressing concerns promptly and professionally, resulting in positive feedback from clients.
- Handled sensitive client information discretely, adhering to strict confidentiality protocols at all times.
- Maintained detailed records of inventory levels in order to prevent shortages and ensure a well-stocked front office environment.
Education
Chestatee High School
Gainesville, GA05.2021
Skills
- Fast learner
- Positive attitude
- Time management
- Attention to detail
- Team collaboration
- Punctual and reliable
- Active listening
- Computer skills
- Bilingual in english and spanish
- Ethical awareness
Timeline
PCT Student
Northeast Georgia Medical Center
09.2024 - Current
Front Office Lead
Proview 2000 LLC
12.2019 - 11.2023
Chestatee High School