Summary
Overview
Work History
Education
Skills
LANGUAGES
Awards
Timeline
Generic

Widline Masson

Delray Beach,USA

Summary

Knowledgeable Nurse extern/PCA/Pct with a background in nursing, specializing in patient care and support. Provided compassionate assistance during clinical rotations, ensuring patient safety and comfort. Demonstrated strong communication and teamwork skills in fast-paced healthcare environments.


Overview

6
6
years of professional experience

Work History

Nurse Extern/Pct/Pca

Boca Regional Baptist Health South
01.2024 - Current
  • Providing medical care and assistance to patients while also learning and applying my nursing skills, followed with shadowing a nurse
  • Monitoring patients: Vital signs, blood glucose levels and patients Input and output
  • Treatment; Catheterization, drawing blood, giving Intravenous therapy with approval from the nurse
  • Documentation
  • Teaching; Participating In patient teaching and explaining medical terminology and other form of processes to the patient and their family
  • Administering medications with nurse by my side
  • Assisting physicians with bedside procedures
  • Helping patients with ADL’s
  • Ensuring patient safety at all times
  • Running to the laboratory for the nurse
  • Experienced In several specialities such as med surg, telemetry, Icu, cardiac, emergency medicine, pediatrics, neurology, gastric, family practice and furthermore

Dispatcher/Roadside assistance

Nation Safe Drivers
05.2023 - 08.2024
  • Customer service
  • Creating tickets
  • Sale
  • Speaking Creole/French & English as well
  • Helping out my colleagues

Nurse extern/Pct/Pca

Delray medical center
08.2022 - 04.2023
  • Providing medical care and assistance to patients while also learning and applying my nursing skills, followed with shadowing a nurse
  • Monitoring patients: Vital signs, blood glucose levels and patients Input and output
  • Treatment; Catheterization, drawing blood, giving Intravenous therapy with approval from the nurse
  • Documentation
  • Teaching; Participating In patient teaching and explaining medical terminology and other form of processes to the patient and their family
  • Administering medications with nurse by my side
  • Assisting physicians with bedside procedures
  • Helping patients with ADL’s
  • Ensuring patient safety at all times
  • Inserting IV’s
  • Running to the lab for the nurse
  • Experienced In several specialities such as med surg, telemetry, Icu, cardiac, emergency medicine, pediatrics, neurology, gastric, family practice and furthermore

Teleperformance USA (Simplisafe)
09.2020 - 07.2022
  • Troubleshooting security system for customers
  • Up selling our security system
  • Sending them out replacements if a product is broken
  • Turning system on, off & away for them
  • Guiding them our app
  • Letting them know about any promotion & etc
  • Inbound calls
  • Outbound calls
  • Sales
  • Deescalation
  • Tech support tier1-3
  • Cross trained
  • Customer service
  • SMB
  • Translating In Haitian Creole or Spanish for customers
  • Building great rapport with the customers
  • Time management
  • Great organization skills
  • Quick problem solver with realistic solutions

Polyclinique de palm beach
06.2019 - 01.2020
  • Welcoming each and every patient that walks into the office with a nice hello and a big smile on my face, helping them fill out any paperwork they need help filling out, speaking to them in Creole and English, doing their immunizations, collecting payments from each patient that has a remaining balance, copay, or is self pay
  • Doing blood work on any patient who needs blood work done, answering each phone call with a “hello, doctors office how may I help you”, making a copy of their photo identification card, copy of their insurance card, calling Quest, Finlay, & Labcorp for routine specimen pick ups & writing down the confirmation number on the calendar underneath today’s date
  • Doing Medical records, doing vital signs on each patient that comes in, placing them into the examination room and letting the doctor know that the patient is in the room, assisting the doctor, cleaning each and every room after the patient has been seen preparing it for the next patient that needs to be seen, placing each cash payment in an envelope for the doctor, jotting down what was done today on our daily tasks paper, calling patients to schedule upcoming appointments & etc
  • Great communication skills, always think realistically when it comes to thinking of a solution for a patient who calls the office upset or comes into the office upset
  • Very friendly, people friendly! Athena health was the EHR software I used at this office

Externship for Medical assistant

West Boynton Medical Center
05.2019 - 05.2019
  • Welcoming in each and every patient that walks into our office, doing their vital signs, collecting their payments either it’s cash or card, having them sign off for their prescription(s), doing lots of medical record, faxing paperwork, doing new patient files, drug testing before they get their prescribed pain medications for the physician, taking walk In patients, referring patients to physical therapy

Education

Certification for medication aide - med tech

Medical Training of the Palm Beaches
06.2023

Medical assistant diploma - undefined

Florida Career College
05.2019

High school diploma - undefined

Atlantic Community High School
Delray Beach, FL
05.2017

Skills

  • Multitasking
  • Fast learner
  • Can work at a fast and slow pace
  • Great communication skills
  • People Oriented
  • Customer Service
  • Phlebotomy
  • Pharmacology
  • Clinical front and back office
  • Medical front and back office
  • Medical office procedures
  • Injections
  • 7 Years experience of customer service/receptionist work
  • Ekg
  • Electronic Health Records
  • Billing & Coding
  • Scheduling
  • Secretary/receptionist
  • Patient care
  • Vital signs monitoring
  • Medical documentation
  • Clinical observation
  • Patient education
  • Infection control
  • IV management
  • Wound care
  • Medication administration
  • Team collaboration
  • Time management
  • Patient safety
  • Ethical practice
  • Clinical procedures
  • Record keeping

LANGUAGES

English, Creole, French, and a little bit of Spanish.

Awards

Avid (Advancement Via Individual Determination)- Is a college readiness program that helps students with developing skills they need to be very successful in college. This program places special emphasis on growing critical thinking, writing, teamwork, organization and reading skills. This program only accepts students with a gpa of2.0-3.5 or higher, you must have a desire and determination desire to attend college, have a good attendance record and willingness to undertake demanding preparation for college. Also, great program for students who are becoming the first to attend college in their family., Honor Roll student, Certified in doing first aid, Certified in performing cpr

Timeline

Nurse Extern/Pct/Pca

Boca Regional Baptist Health South
01.2024 - Current

Dispatcher/Roadside assistance

Nation Safe Drivers
05.2023 - 08.2024

Nurse extern/Pct/Pca

Delray medical center
08.2022 - 04.2023

Teleperformance USA (Simplisafe)
09.2020 - 07.2022

Polyclinique de palm beach
06.2019 - 01.2020

Externship for Medical assistant

West Boynton Medical Center
05.2019 - 05.2019

Medical assistant diploma - undefined

Florida Career College

High school diploma - undefined

Atlantic Community High School

Certification for medication aide - med tech

Medical Training of the Palm Beaches

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Widline Masson