Brandi McLendon
Tucson,AZ
Summary
Insightful and accomplished healthcare leader with over 25 years of experience in revenue integrity, compliance, and healthcare operations. Proven ability to drive organizational performance, optimize revenue capture, and ensure adherence to regulatory and payer requirements. Recognized for developing strategic initiatives that enhance financial performance, streamline workflows, and foster cross-functional collaboration.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Manager, Revenue Integrity
R1 RCM
Remote
09.2024 - 09.2025
- Facilitated training and development of revenue integrity specialists to ensure adherence to compliance standards and maximize charge accuracy.
- Engaged with offshore leadership to ensure project alignment with client financial objectives and adherence to compliance standards.
- Coordinated efforts across finance, coding, and clinical documentation teams to identify and resolve discrepancies, driving improvements in revenue performance.
- Designed and executed sustainable process improvements to drive measurable gains in revenue capture.
- Mentored junior staff, fostering professional development and enhancing team performance.
Director of Revenue Integrity
Santa Barbara Cottage Hospital
Santa Barbara, CA
09.2018 - 10.2023
- Managed comprehensive oversight of charge description master (CDM) and fee schedule management to ensure revenue integrity and compliance.
- Implemented and sustained compliance policies to uphold payer and regulatory standards.
- Led process improvement initiatives to enhance accounts receivable days and increase reimbursement accuracy.
- Directed initiatives to improve charge transparency and refine rate modeling, fostering alignment among various departments.
- Developed strategic pricing models to optimize service offerings and increase market share.
- Collaborated with clinical departments to align revenue strategies with patient care objectives.
- Analyzed financial reports to identify trends, inform decision-making, and drive revenue growth.
- Developed scalable pricing models to accommodate changing market dynamics and customer needs.
Revenue Cycle Consultant
HIMagine Solutions & Harmony Health Care
Remote
03.2015 - 09.2018
- Assessed and improved revenue integrity charging, coding, and documentation practices while ensuring compliance for clients nationwide through targeted consulting services.
- Facilitated charge audit documentation assessments and developed training programs focused on federal and state billing compliance.
- Enhanced efficiency of revenue cycle operations to ensure consistency and compliance through strategic process improvements and policy standardization.
- Engaged with providers and leadership teams to identify and implement strategies for optimizing financial and operational effectiveness.
- Facilitated training sessions for staff on best practices in revenue cycle management.
- Analyzed revenue cycle processes to identify inefficiencies and recommend improvements.
Corporate Compliance Analyst
University of Maryland Medical Systems
Baltimore, MD
01.2014 - 03.2015
- Conducted thorough audits of claims and medical records to validate reimbursement accuracy and maintain compliance with documentation standards.
- Collaborated in the execution of corporate compliance monitoring plan, reinforcing organizational accountability and governance.
- Assisted in federal and state payor investigations to ensure adherence to regulatory standards and provided compliance training across departments.
- Collaborated with departments to identify compliance risks and implement mitigation strategies.
- Analyzed data trends to enhance reporting accuracy and support decision-making processes.
- Prepared comprehensive reports for senior management detailing compliance status and recommendations for enhancements.
Manager of HIM Coding
Tucson Medical Center
Tucson, AZ
06.1996 - 01.2014
- Supervised a diverse team of 20 professionals, including coders and cancer registry staff, to enhance data accuracy and compliance.
- Established guidelines to enhance accuracy and compliance in coding and medical record documentation.
- Executed comprehensive clinical and technical appeals to streamline reimbursement processes and ensure compliance with payor requirements.
- Facilitated staff growth by mentoring team members and implementing comprehensive productivity monitoring and training programs.
- Optimized operational workflows to elevate patient care efficiency.
- Oversaw departmental budgets, enhancing resource allocation and implementing cost control measures.
- Implemented new technologies to enhance patient experience and operational efficiency.
- Cross-trained existing employees to maximize team agility and performance.
- Implemented staff training programs, boosting team performance and knowledge retention.
Education
Bachelor of Science - Health Care Administration
Purdue University
West Lafayette, IN10-2022
Skills
Revenue Integrity Leadership, Strategic Planning & Execution, Regulatory Compliance & Policy Development, Change Management, Charge Description Master (CDM) Oversight, Cross-Functional Team Collaboration, Staff Development & Mentorship, System Expertise: EPIC, Cerner, Optum, 3M, Vitalware, Craneware
Certification
- Certified Outpatient Coder (COC) – American Academy of Professional Coders | Member ID: 01042896 | Exp. Feb 2026
- Member, Health Care Compliance Association (HCCA)
Timeline
Manager, Revenue Integrity
R1 RCM
09.2024 - 09.2025
Director of Revenue Integrity
Santa Barbara Cottage Hospital
09.2018 - 10.2023
Revenue Cycle Consultant
HIMagine Solutions & Harmony Health Care
03.2015 - 09.2018
Corporate Compliance Analyst
University of Maryland Medical Systems
01.2014 - 03.2015
Manager of HIM Coding
Tucson Medical Center
06.1996 - 01.2014
Bachelor of Science - Health Care Administration
Purdue University