- Horseback Riding
- Outdoor Recreation
- Hiking
- Camping
- Offering time and support to shelters for the homeless, women, and animals
- Video Gaming
- Crafting and DIY Projects
- Photography
Brandi Medcalf
Oklahoma City,OK
Summary
Dedicated professional with experience as an Unarmed Security Officer at Securitas Security Services USA, skilled in incident reporting and emergency response. Known for exceptional customer service and a vigilant approach to crime prevention, ensuring a safe environment while fostering positive relationships with visitors and staff. Reliable and observant, committed to maintaining high safety standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Unarmed Security Officer
Securitas Security Services USA
01.2024 - Current
- Monitored premises for security breaches and safety hazards.
- Conducted routine patrols to ensure safety and compliance with regulations.
- Responded promptly to incidents and emergencies, providing assistance as needed.
- Documented daily activities and incidents in detailed reports for review.
- Enforced access control policies, ensuring only authorized individuals entered premises.
- Collaborated with law enforcement during investigations and emergency responses.
- Provided excellent customer service while maintaining a secure environment for visitors and staff.
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Enhanced safety by conducting thorough and regular patrols of the premises.
Waitress
Mama Lou's
08.2022 - 10.2023
- Delivered exceptional customer service in high-pressure dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Assisted in training new staff on menu items and service standards.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Processed payments accurately using point-of-sale system, ensuring swift transactions.
- Developed rapport with regular customers, fostering loyalty through personalized interactions.
- Adapted to changing priorities during peak hours, maintaining productivity and service quality.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
Guthrie Corps Center
Oklahoma City10-2012
Skills
- Report writing
- Incident reporting
- Property patrol
- Crime prevention
- Perimeter security
- Emergency response coordination
- Situational awareness
- Patrol techniques
- Fire prevention
- Emergency response
- Vigilant surveillance
- First aid administration
- Alarm monitoring
- Stress tolerance
- Law enforcement collaboration
- Report preparation
- Entrance monitoring
- Honest and dependable
- Reliability
- Reliable and responsible
- Customer service
- Data entry
- CPR certified
- Attentive and observant
- Detailed activity logs
- First aid training
- Punctuality
- Cooperative attitude
- Active listening
- Risk assessment
- Ground patrol
- Theft prevention
- Patrolling
- De-escalation techniques
- Professional demeanor
- Visitor screening
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CPR Training
- Unarmed Security Guard Cleet License -
Interests
Timeline
Unarmed Security Officer
Securitas Security Services USA
01.2024 - Current
Waitress
Mama Lou's
08.2022 - 10.2023
High School Diploma -
Guthrie Corps Center