Brandi Medel
Euless,US
Summary
Experienced project manager with a successful track record of creating 4,000 irrigation designs annually using Pro-contractor studio. Adept at managing multiple projects simultaneously, ensuring seamless execution and timely completion. With over 20 years of hospitality experience, brings a deep understanding of customer service and the ability to anticipate and exceed client expectations.
Overview
22
22
years of professional experience
Work History
Banquet/Breaks Attendant
Pyramid Global Hospitality
Westlake, TX
01.2024 - Current
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
Project Manage: Irrigation
Landshark Landscaping
Aubrey
01.2014 - 01.2024
- Designed 4,000 irrigation designs per year using Pro-contractor studio
- Backflow tested 4,000 systems per year
- Directed several initiatives at once through deadline creation, task allocation and progress supervision.
- Developed designs specifically to market to certain clients, aligning designs with clients' tastes and preferences
- Brainstormed innovative deliverables to encompass client vision and key design principles
- Received constructive criticism to improve end result and grow as designer
- Used software and hand-rendering to design products
- Collaborated closely with clients to understand project requirements and deliver customized design solutions
- Streamlined design processes and workflows to improve project turnaround times and client satisfaction
- Led design projects from conception to completion, adhering to deadlines and budgets
- Adapted quickly to changing project requirements and priorities, delivering creative solutions under tight deadlines
Cryo technician
Cryo-X
US
10.2022 - 10.2023
- Responsible for creating a Cryo therapy experience and feeling of comfort for every client with all services
- Red light therapy, pulse therapy, oxygen therapy, infrared sauna therapy, compression therapy
- Promotions
- Sales
- Data entry
- Performed equipment diagnostics to recommend corrective actions for operational problems
- Performed upgrades on existing systems with the latest operating system releases and applications
- Communicated with customers and sales representatives to determine service and scheduling needs
- Verified product performance in line with defined criteria
- Educated customers with hands-on demonstrations of equipment and technology
- Informed customers of additional products and services to enhance experience and meet monthly sales goals
- Managed daily operations, including scheduling, ordering, and inventory control
Bar Manager
Daddy Rabbits Pub
Lewsiville
01.2013 - 02.2016
- Updated bar menu for alternating seasonal and holiday promotions
- Recruited, hired and trained new members of bar staff
- Delivered exceptional customer service by tending to guest needs
- Provided exceptional customer service at all times, resolving complaints quickly and professionally
Bar and Catering manager
Red, Hot and Blue BBQ
Flower Mound
01.2003 - 01.2013
- Built and managed team to keep daily operations running smoothly
- Monitored daily operations, including cash handling procedures and staff performance reviews
- Maintained positive relationships with suppliers by promptly responding to inquiries or requests
- Enforced state liquor regulations to maintain positive and safe atmosphere for customers
- Adapted quickly when unexpected changes arose during events due to unforeseen circumstances
- Interacted with customers to obtain feedback on product quality and service levels
- Maintained inventory of all catering supplies and equipment, ensuring availability for events
- Trained catering associates in service techniques, menu presentation, and customer service
- Monitored employee performance to ensure quality service delivery at all times
- Ensured compliance with health department regulations regarding food safety, sanitation, and hygiene protocols
- Provided training and guidance to new hires on proper catering techniques and etiquette
- Cultivated new business through word-of-mouth and online marketing
- Communicated with parties to verify menus and update changes
- Managed and monitored logistics, schedules, and timelines to facilitate proper flow of events
- Organized staff schedules to ensure adequate staffing levels during peak event times
Education
Bachelors of Science - Sociology
Texas Woman's University
Denton, TexasSkills
- Project management
- Design implementation
- Team Collaboration
- Reliability and Adaptability
Awards
- 3 Time top seller of the quarter
- 5 Time national speed skating champion, trained for Olympics at Olympic training center
Timeline
Banquet/Breaks Attendant
Pyramid Global Hospitality
01.2024 - Current
Cryo technician
Cryo-X
10.2022 - 10.2023
Project Manage: Irrigation
Landshark Landscaping
01.2014 - 01.2024
Bar Manager
Daddy Rabbits Pub
01.2013 - 02.2016
Bar and Catering manager
Red, Hot and Blue BBQ
01.2003 - 01.2013
Bachelors of Science - Sociology
Texas Woman's University