Brandi Mower
Wilmington,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of post-secondary education
19
19
years of professional experience
Work History
Office administrative assistant
Capefear Tutoring
Wilmington, North Carolina
04.2024 - Current
- Processed and updated license renewals for center and home care providers, maintaining operational compliance with state regulations.
- Submitted new contracts for in home and center daycares to ensure compliance with state agency requirements.
- Conducted audits of reviews for in-home and center daycare facilities to identify any compliance issues. for in home daycare and daycare facilities.
- Process and update fire and sanitation inspections for center care providers with the state agency.
- Process and update any updates with operational hours, meal time changes or business information with the state agency.
- Answered incoming calls to address inquiries regarding food program, providing accurate information to support program participants.
Electronic Scanning Specialist Consumer Lending
Capital Educators FCU
Meridian, Idaho
09.2009 - 03.2024
- Conduct quality control for consumer loans and collection documents, ensuring accuracy and compliance.
- Upload scanned documents into multiple software systems for efficient record retention.
- Index incoming documents into hyland onbase that are electronically received from branches.
- Post checks to members loans that are received from auto dealers and insurance companies.
- Sign off and mail auto titles to either member, dealerships, insurance companies depending how loan was paid off.
- Perform monthly uploads into one software system of all consumer loans.
- Facilitated the organization of incoming mail to ensure efficient document handling. and categorize for scanning by department and document type.
Teller 1
Home Federal Bank
Nampa, Idaho
08.2007 - 09.2009
- Executed customer transactions, ensuring accuracy and efficiency in deposits, withdrawals, money orders, and checks.
- Answered telephone inquiries on banking products
- Increased customer satisfaction by recommending relevant services and products.
- Cross-sold produce and services.
Education
Diploma -
Caldwell Senior High School
Caldwell, ID 08.1997 - 05.2000
Skills
- Regulatory compliance
- Document management
- Data entry
- Compliance auditing
- License renewals
- Document scanning
- Regulatory compliance
- Document review
- Record retention
Timeline
Office administrative assistant
Capefear Tutoring
04.2024 - Current
Electronic Scanning Specialist Consumer Lending
Capital Educators FCU
09.2009 - 03.2024
Teller 1
Home Federal Bank
08.2007 - 09.2009
Diploma -
Caldwell Senior High School
08.1997 - 05.2000