Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Brandi Nevala

Brandi Nevala

Kearney,NE

Summary

Dedicated professional with experience as a Care Assistant, skilled in compassionate care and time management. Proven ability to enhance patient comfort and satisfaction through attentive service. Recognized for maintaining organized environments and effectively resolving issues, ensuring high-quality service delivery. Committed to fostering positive relationships and promoting a supportive atmosphere.

Overview

8
8
years of professional experience

Work History

Care Assistant

Self-employeed
03.2023 - 01.2025
  • Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
  • Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
  • Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
  • Performed various errands ensuring timely completion of tasks.

Barista

Baristas Daily Grind
07.2021 - 01.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Manager

Kaw Valley Greenhouses
03.2021 - 06.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Established team priorities, maintained schedules and monitored performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Lead Key Holder

Amy’s Hallmark
05.2017 - 04.2021
  • Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
  • Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
  • Handled escalated customer concerns with tactful diplomacy, often turning dissatisfied customers into loyal patrons.
  • Maintained a clean, organized store environment by implementing regular cleaning schedules and following merchandising guidelines.
  • Assisted in training new key holders, ensuring they were well-versed in company policies and procedures.

Education

Esthetician - Skincare

Penrose Academy
Scottsdale, AZ
08.2018

Kearney High School
Kearney, NE
05.2016

Skills

  • Compassionate care
  • Client confidentiality
  • Time management
  • Respectful and compassionate
  • Dependable and responsible
  • Problem-solving
  • Elderly care
  • Verbal and written communication skills
  • Flexible schedule
  • Fast learner
  • Organization

Timeline

Care Assistant

Self-employeed
03.2023 - 01.2025

Barista

Baristas Daily Grind
07.2021 - 01.2024

Manager

Kaw Valley Greenhouses
03.2021 - 06.2022

Lead Key Holder

Amy’s Hallmark
05.2017 - 04.2021

Esthetician - Skincare

Penrose Academy

Kearney High School

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