BRANDI PETERSON
Puyallup
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job position. Ready to help team achieve company goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Detail-oriented individual with exceptional communication skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
15
15
years of professional experience
Work History
Ticket Scanner Seasonal Job
The Summit At Snoqualmie
12.2024 - 03.2025
- Increased guest satisfaction by addressing concerns promptly and courteously during the ticket scanning process.
- Collaborated with security personnel to ensure the safety of all attendees by detecting fraudulent tickets or unauthorized entry attempts.
- Reduced wait times at entrance points by swiftly identifying errors in printed or digital tickets, facilitating quick resolution or redirection to appropriate staff members.
- Streamlined ticket validation process by maintaining up-to-date knowledge of event-specific information and venue layouts.
- Supported successful events with accurate tracking of attendance numbers using electronic scanning devices and manual counts when necessary.
- Maintained smooth entry flow by quickly resolving ticketing issues and discrepancies.
- Partnered effectively with other event staff members, such as ushers and concessions personnel, to address guest inquiries and concerns during the course of an event.
- Demonstrated adaptability in handling various types of events, from concerts to sports games, tailoring my approach accordingly for each unique situation.
- Contributed to efficient crowd management through effective communication with team members and supervisors regarding entry patterns and potential problems.
- Enhanced customer experience by efficiently scanning tickets and providing accurate directions.
- Assisted guests with special needs or accessibility requirements, delivering personalized attention that enhanced their overall experience at the venue.
Medical Billing Specialist
MBS MEDICAL BILLING
02.2017 - 09.2024
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted and adjusted payments from insurance companies.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Located errors and promptly refiled rejected claims.
- Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
- Identified and resolved patient billing and payment issues.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
- Maintained strong working relationships with healthcare providers, fostering clear communication regarding billing-related matters.
- Managed patient accounts effectively, resolving discrepancies and addressing outstanding balances in a timely manner.
- Enhanced revenue collection through diligent follow-up on unpaid claims and denials with insurance companies.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
Loader and Unloader
Damco Warehouse
01.2013 - 10.2016
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Improved customer satisfaction by skillfully handling fragile items during the loading and unloading process, minimizing breakage incidents.
- Ensured timely deliveries by consistently meeting deadlines for loading and unloading tasks.
- Facilitated smooth operations by closely collaborating with team members to coordinate loading and unloading processes.
- Increased warehouse organization by sorting incoming shipments and properly storing materials in designated locations.
- Supported warehouse team in maintaining clean workspaces, effectively reducing potential hazards and fostering a positive working atmosphere.
- Lifted and slid packages weighing up to 70 pounds on conveyor belts to transport items.
- Demonstrated adaptability with cross-training in various warehouse roles, providing support where needed during busy periods.
Labeling and Shipping
Lulu Lemmon - Temporary
03.2014 - 08.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Laminator
AIM Aerospace
03.2010 - 01.2013
- Paid close attention to strict blue print work orders details to manufacture airplane parts daily.
- Utilized hand shears and trimming knives to trim excess materials from molds.
- Used cellophane, wax paper and masking tape to mask off mold areas not laminated.
- Repaired and removed pre-laminated waxed areas by applying new waxes and lacquers.
- Enhanced product quality by implementing precise lamination techniques and adhering to industry standards.
- Successfully confirmed materials positions, adhesion and appearance prior to production.
- Maintained a safe working environment with routine equipment maintenance and adherence to safety protocols.
- Double checked inventories and materials according to daily work orders.
- Achieved customer satisfaction by producing high-quality laminated products that met specifications and deadlines.
- Assisted in training new employees on laminating procedures, ensuring consistent results across the team.
- Adapted quickly to changing project requirements, demonstrating flexibility and strong problem-solving skills when faced with challenges.
Education
GED -
Pierce College
Puyallup, WA03-2010
Skills
- Quick learner
- Dependability
- Assertiveness
- Ticket scanning accuracy
- Stress tolerance
- Data recording
- Verifying credentials
- QR code scanning
- Positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Clear communication
- Verbal and written communication
- Call answering and routing
- Adaptability and flexibility
- Customer engagement
- Safety procedures
- Decision-making
- Team building
- Crowd management
- Data entry
- Self motivation
- Staff training
- Troubleshooting
- Problem-solving aptitude
Timeline
Ticket Scanner Seasonal Job
The Summit At Snoqualmie
12.2024 - 03.2025
Medical Billing Specialist
MBS MEDICAL BILLING
02.2017 - 09.2024
Labeling and Shipping
Lulu Lemmon - Temporary
03.2014 - 08.2014
Loader and Unloader
Damco Warehouse
01.2013 - 10.2016
Laminator
AIM Aerospace
03.2010 - 01.2013
GED -
Pierce College
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