Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Open To Work

Hank Brown

Puyallup

Summary

Results-driven logistics professional with extensive experience at Amazon LLC, specializing in process improvement and team collaboration. Achieved a 15% reduction in Virtual Physical Mismatch through effective training and streamlined operations. Proficient in data entry and tracking, committed to enhancing safety management and operational efficiency in fast-paced environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

L3/L4 Process Assistant/ Ship Clerk

Amazon LLC
08.2021 - Current
  • Facilitated setup of outbound dock by configuring four zones effectively.
  • organized the chutes off the main sorter in accordance with the most relevant CPT’s.
  • Maintained dock operations with consistent effectiveness ranging from 97 to 99 percent
  • Streamlined education for new and existing associates on proper scanning and placement of packages to reduce overall Virtual Physical Mismatch (VPN) of packages by 15%.
  • Worked to establish safety protocols on the dock, which has led to my shift having a 99% safety rating.
  • Minimized additional trailer requirements by 8% for shifts through load optimization prior to departure.
  • Minimized dwells for each CPT by utilizing troubleshooting tools to trace all packages not arriving at ship dock before departure time.
  • Organized labor share schedules based on daily volume, deploying additional employees during peak times and minimizing head count during low volume periods.
  • Regularly updated Area Managers and Senior Operations Managers regarding challenges encountered during daily shifts.

Ship Clerk

Amazon LLC
05.2021 - 08.2021
  • Managed shipping schedules and executed documentation for on-time deliveries.
  • Utilized warehouse management systems to monitor shipments and oversee logistics.
  • Evaluated incoming shipments for quality and accuracy prior to distribution.

Outbound Dock PA

Amazon LLC
03.2021 - 05.2021
  • Oversaw daily operations to enhance workflow efficiency and promote team collaboration.
  • Streamlined process improvements to maximize overall productivity and effectiveness.
  • Recorded process changes and conveyed updates to all team members efficiently.
  • Facilitated quality assurance initiatives through regular inspections and audits.
  • Partnered with cross-functional teams to enhance communication and optimize project execution.
  • Addressed operational challenges promptly, ensuring seamless workflow across departments.

Fulfillment Associate/ Backup Ship Clerk PA

Amazon LLC
11.2020 - 05.2021
  • Managed warehouse equipment to optimize processing and fulfillment of customer orders.
  • Organized product packaging for shipment, guaranteeing meticulous handling and preparation.
  • Complied with safety protocols while executing tasks in fast-paced environment.

Seasonal Sortation Associate

Amazon LLC
10.2018 - 02.2019

Education

Associate of Science - General Science Courses

Pierce College
Puyallup, WA

Skills

  • Logistics coordination
  • Process improvement
  • Team collaboration
  • Lean methodologies
  • Safety management
  • Data entry and tracking
  • Continuous improvement
  • Document management

Certification

Forklift Certification Sit Down/ Standup

Timeline

L3/L4 Process Assistant/ Ship Clerk

Amazon LLC
08.2021 - Current

Ship Clerk

Amazon LLC
05.2021 - 08.2021

Outbound Dock PA

Amazon LLC
03.2021 - 05.2021

Fulfillment Associate/ Backup Ship Clerk PA

Amazon LLC
11.2020 - 05.2021

Seasonal Sortation Associate

Amazon LLC
10.2018 - 02.2019

Associate of Science - General Science Courses

Pierce College
Hank Brown
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