Open To Work
Hank Brown
Puyallup
Summary
Results-driven logistics professional with extensive experience at Amazon LLC, specializing in process improvement and team collaboration. Achieved a 15% reduction in Virtual Physical Mismatch through effective training and streamlined operations. Proficient in data entry and tracking, committed to enhancing safety management and operational efficiency in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
L3/L4 Process Assistant/ Ship Clerk
Amazon LLC
08.2021 - Current
- Facilitated setup of outbound dock by configuring four zones effectively.
- organized the chutes off the main sorter in accordance with the most relevant CPT’s.
- Maintained dock operations with consistent effectiveness ranging from 97 to 99 percent
- Streamlined education for new and existing associates on proper scanning and placement of packages to reduce overall Virtual Physical Mismatch (VPN) of packages by 15%.
- Worked to establish safety protocols on the dock, which has led to my shift having a 99% safety rating.
- Minimized additional trailer requirements by 8% for shifts through load optimization prior to departure.
- Minimized dwells for each CPT by utilizing troubleshooting tools to trace all packages not arriving at ship dock before departure time.
- Organized labor share schedules based on daily volume, deploying additional employees during peak times and minimizing head count during low volume periods.
- Regularly updated Area Managers and Senior Operations Managers regarding challenges encountered during daily shifts.
Ship Clerk
Amazon LLC
05.2021 - 08.2021
- Managed shipping schedules and executed documentation for on-time deliveries.
- Utilized warehouse management systems to monitor shipments and oversee logistics.
- Evaluated incoming shipments for quality and accuracy prior to distribution.
Outbound Dock PA
Amazon LLC
03.2021 - 05.2021
- Oversaw daily operations to enhance workflow efficiency and promote team collaboration.
- Streamlined process improvements to maximize overall productivity and effectiveness.
- Recorded process changes and conveyed updates to all team members efficiently.
- Facilitated quality assurance initiatives through regular inspections and audits.
- Partnered with cross-functional teams to enhance communication and optimize project execution.
- Addressed operational challenges promptly, ensuring seamless workflow across departments.
Fulfillment Associate/ Backup Ship Clerk PA
Amazon LLC
11.2020 - 05.2021
- Managed warehouse equipment to optimize processing and fulfillment of customer orders.
- Organized product packaging for shipment, guaranteeing meticulous handling and preparation.
- Complied with safety protocols while executing tasks in fast-paced environment.
Seasonal Sortation Associate
Amazon LLC
10.2018 - 02.2019
Education
Associate of Science - General Science Courses
Pierce College
Puyallup, WASkills
- Logistics coordination
- Process improvement
- Team collaboration
- Lean methodologies
- Safety management
- Data entry and tracking
- Continuous improvement
- Document management
Certification
Forklift Certification Sit Down/ Standup
Timeline
L3/L4 Process Assistant/ Ship Clerk
Amazon LLC
08.2021 - Current
Ship Clerk
Amazon LLC
05.2021 - 08.2021
Outbound Dock PA
Amazon LLC
03.2021 - 05.2021
Fulfillment Associate/ Backup Ship Clerk PA
Amazon LLC
11.2020 - 05.2021
Seasonal Sortation Associate
Amazon LLC
10.2018 - 02.2019
Associate of Science - General Science Courses
Pierce College