Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

BRANDI PIFER

GLEN ST MARY ,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Underwriter

Brightway Insurance
09.2020 - Current
  • Documented underwriting decisions and provided evidence of compliance with applicable regulations.
  • Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
  • Collaborated with other professionals to develop innovative underwriting solutions.
  • Analyzed data to identify trends and predict future insurance needs.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.

Customer Service Associate

Brightway Insurance
04.2014 - 09.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer calls and emails to answer questions about products and services.
  • Delivered prompt service to prioritize customer needs.

Education

No Degree - All Lines Adjuster 6-20

Florida State College At Jacksonville
Jacksonville, FL
2017

High School Diploma -

Baker County High School
Glen St Mary FL
05.2003

Skills

  • Data Integrity
  • Motivational Leadership
  • Complex Problem-Solving
  • Quality Control
  • Daily Reports
  • Special Projects
  • Billing Procedures
  • Managing Multiple Priorities
  • Cancellation Policies

Certification

  • Licensed 6-20
  • Licensed 20-44

Timeline

Underwriter

Brightway Insurance
09.2020 - Current

Customer Service Associate

Brightway Insurance
04.2014 - 09.2020

No Degree - All Lines Adjuster 6-20

Florida State College At Jacksonville

High School Diploma -

Baker County High School

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BRANDI PIFER