Dedicated and empathetic Medical Assistant offering experience in direct patient care and direct Clinical experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
11
11
years of professional experience
Work History
Clinical Assistant
Guthrie Lourdes
Binghamton
10.2024 - Current
Assisted medical staff with patient examinations and treatment procedures.
Managed patient records using electronic health record systems effectively.
Coordinated communication between patients and healthcare providers daily.
Prepared examination rooms and ensured cleanliness and organization.
Contacted pharmacies to submit and refill patients' prescriptions.
Dayhab Specialist
Achieve
04.2023 - Current
Followed all company policies and procedures to deliver quality work.
Developed strong client relationships through consistent communication and attentive service.
Interpreted clients' needs and introduced services to fit specific requirements.
Oversaw daily operations of a busy environment ensuring tasks were completed efficiently and accurately.
Registered Behavior Technician
Hopebridge Autism Therapy Center
06.2021 - Current
Utilizes specialized behavior approaches to implement behavioral strategies.
Implement strategies to reduce maladaptive behaviors and to increase skills.
Support patient's challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Works as part of collaborative team to address changing needs of children and families.
Conducts functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
Documents interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
Collaborates with Board Certified Behavior Analysts (BCBA) to implement Applied Behavioral Analysis and assist with creating and implementing Behavior Reduction plans.
Direct Support Professional
ResCare Residential Services
04.2019 - 11.2019
Prepared meals and assisted individuals with eating tasks to support healthy nutrition.
Maintained clean, safe, and well-organized patient environment.
Built and maintained rapport with the individuals we served and family members to facilitate trusting caregiver relationship.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Administered medication as directed by physician.
Shift Manager
McDonald's
11.2015 - 02.2019
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Cooperated with coworkers to improve customer experience and manage storefront.
Supervised employees and oversaw quality compliance with company standards for food and services.
Motivated employees operating productively and working on task to meet business and customer needs.
Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Education
Criminal Justice
Owens Community College
Perrysburg, OH
Skills
Strong organizational skills
Familiar with HIPAA Requirements and Regulations
Certified in Infant, Child and Adult First Aid and CPR
Certified in Safety Care
Certified Registered Behavior Technician
Proficient with Microsoft Office Suite, Salesforce, HopeNote, Rethink