Excel
Hi, I’m
Brandi Russell
Olympia,WA
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Overview
15
years of professional experience
Work History
Ralph’s ThriftwayOlympia
Assistant Deli Manager
01.2024 - 02.2024
Job overview
- Managed customer orders, prepared take-out orders and salads, and provided friendly customer service
- Operated slicing machines and weighed items for accurate pricing
- Maintained cleanliness of deli and storage areas, restocked displays, and ensured product freshness
- Followed local health and safety regulations, adhering to company standards for product handling
Safeway Alberton's
Deli Manager
01.2018 - 01.2023
Job overview
- Supervised and trained up to 20 deli staff, fostering growth into management roles
- Managed inventory, supply orders, and purchasing, while implementing corporate programs
- Conducted food demonstrations and assisted with hiring and performance evaluations
- Collaborated with merchandising teams on floor plans and sales strategies
Walmart
Department Manager
01.2008 - 01.2011
Job overview
- Managed sales data, store operations, and shift transitions for efficient business operations
- Developed sales strategies based on trends, setting clear objectives for staff
- Trained employees in product knowledge, equipment use, and operational procedures
- Oversaw inventory management, merchandising, and employee scheduling
Walmart
Cashier
01.2008 - 01.2011
Job overview
- Processed transactions accurately, handled cash, and provided excellent customer service
- Maintained a clean, organized checkout area and upsold products to increase sales
- Ensured product availability and managed returns or exchanges efficiently
Set Free Ministries
Program Director - Women’s Director
01.2006 - 01.2007
Job overview
- Coordinated program activities, analyzed community needs, and developed training programs
- Managed staff and volunteers, ensuring efficient operations and task completion
- Provided mentorship and training to enhance program understanding and skills
State Farm Insurance
Insurance Agent Sales Agent
01.2001 - 01.2002
Job overview
- Generated leads, analyzed client needs, and recommended appropriate insurance policies
- Delivered and explained policies, made changes, and provided excellent customer service
Daily Olympian Newspaper
Call Center Manager
01.2000 - 01.2001
Job overview
- Managed a team, ensured efficient workflow, and addressed customer complaints
- Analyzed and improved procedures to enhance team performance and customer satisfaction
Starbucks Corporate
Service Technician
01.1998 - 01.1999
Job overview
- Managed service technician center, coordinated on-call duties, and dispatched vendors
- Provided customer service, troubleshooting, and followed up to ensure satisfaction
Starbucks Corporate
Customer Service Representative
01.1998 - 01.1999
Job overview
- Handled customer orders and inquiries, processed complaints, and provided follow-up service
- Recommended product improvements and ensured customer satisfaction
Nursing Home Facility
Certified Nursing Assistant
01.1993 - 01.1994
Job overview
- Provided direct patient care, assisting with daily activities and maintaining patient hygiene
- Monitored vital signs and ensured comfort for patients
Salmon Processing Plant
Boner/Filet - Salmon Fish Cleaner
01.1994 - 01.1995
Job overview
- Filleted fish and performed tasks related to processing and sanitation
- Followed safety procedures and maintained high-quality standards
Summary
Talented Deli Manager adept at training employees, leading teams, and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Education
North Thurston High School Olympia, WA
High School Diploma
09.1989 - 06.1992
Skills
- Food preparation
- Communication
- Employee supervision
- Promotional planning
- Waste reduction
- Profit and loss
- Merchandising strategies
- Inventory management
- Employee coaching
- Supply ordering
- Budgeting and cost control
- Sanitation standards
- Health and safety regulations
- Scheduling coordination
- Task delegation
- Food safety compliance
- Customer service
- Customer engagement
- Sales proficiency
- Policy analysis
- Client assessment
- Customer follow-up
- Cold calling
- Life insurance
- Leads prospecting
- Lead development
- Client account management
- Policy adjustment
- Property insurance
- Client relations
- Insurance product promotion
- Policy renewals
- Account management
- Licensed insurance agent
- Deductible expense identification
Accomplishments
- Supervised team of staff members
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
RemoteHybridOn-SiteImportant To Me
Career advancementCompany CulturePersonal development programsWork from home optionSoftware
Languages
English
Native language
Interests
Hiking
Home Crafts
Gardening
Travel
Home Improvement
Health and Fitness
Timeline
Assistant Deli Manager
Ralph’s Thriftway
01.2024 - 02.2024
Deli Manager
Safeway Alberton's
01.2018 - 01.2023
Department Manager
Walmart
01.2008 - 01.2011
Cashier
Walmart
01.2008 - 01.2011
Program Director - Women’s Director
Set Free Ministries
01.2006 - 01.2007
Insurance Agent Sales Agent
State Farm Insurance
01.2001 - 01.2002
Call Center Manager
Daily Olympian Newspaper
01.2000 - 01.2001
Service Technician
Starbucks Corporate
01.1998 - 01.1999
Customer Service Representative
Starbucks Corporate
01.1998 - 01.1999
Boner/Filet - Salmon Fish Cleaner
Salmon Processing Plant
01.1994 - 01.1995
Certified Nursing Assistant
Nursing Home Facility
01.1993 - 01.1994
North Thurston High School
High School Diploma
09.1989 - 06.1992
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