Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Donna Wells

Ocean Park,WA

Summary

Dynamic professional with a strong work ethic and integrity, experienced in customer service excellence at Okies Thriftway. Proven ability to enhance customer satisfaction and team productivity through effective communication and cash handling skills. Recognized for building lasting customer relationships and resolving conflicts to foster a collaborative work environment.

Overview

27
27
years of professional experience

Work History

Cashier

Okies Thriftway
05.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

PIC Supervisor

Fred Meyers
09.1998 - 01.2013
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Education

Business

Hudson Bay High School
Vancouver, WA
06-1973

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Customer service excellence
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cashier

Okies Thriftway
05.2024 - Current

PIC Supervisor

Fred Meyers
09.1998 - 01.2013

Business

Hudson Bay High School

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