Brandi Saldana
Ennis,TX
Summary
Professional with strong background in customer interactions and service solutions. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty. Proficient in administrative tasks, customer service, and attention to detail, ensuring smooth and efficient operations.
Overview
12
12
years of professional experience
Work History
Escrow Assistant for Residential/Commercial Properties
Capital Title of Texas LLC
03.2018 - Current
- Processed Files to ensure transfer of clear title
- Open and receipt in all new title orders
- Send out requests for information, perform all data entry tasks
- Resolved title issues against the property in escrow such as judgments, liens, and existing deeds of trusts
- Ordered all payoffs, property tax certificates, HOA resale certificates, surveys, home warranties, etc
- Assist lenders with their funding and closing conditions
- Handled the complete disbursement and follow up of all escrow transactions, ensuring all parties received correct disbursements
- Provide status updates to clients as scheduled or as requested throughout the transaction
- Assisted with post-closing tasks
Senior Escrow Assistant/Junior Closer
Valero Title
09.2016 - 02.2018
- Worked up multiple files to the point of ready for closing
- Ordered payoffs, surveys, home warranties, HOA Resale certs
- Review of title commitments and curative issues, resulting in clear title
- Completed multiple closing disclosures daily for Refinance purposes for various lenders using RamQuest program
- Daily communication with lenders for closing times, location, and document delivery
- Managed and coordinated multiple closings nationwide
- Conducted closings in office & remotely
- Received original documents and processed for quality and lender compliance
- In charge of obtaining all funding authorizations daily
- Ensured that client calls and inquiries are responded to in timely manner
- Prior to recording, verified all legal documents for correct acknowledgements, legal, and lien info
Escrow Assistant
Reunion Title/Irwin Law Firm
05.2015 - 06.2016
- Opened all title and escrow orders using Fast Title software program
- Receipted earnest money for all residential contracts
- Obtained all necessary documentation for closings such as HOA Resale Package, Payoffs, Home Warranty, Survey & T-47, etc
- Coordinated meetings and scheduled all closings
- Submitted documents to lender after closings to obtain funding authorization
- Processed, packaged, and sent out loan packages within 24 hours of funding
- Sorted and opened mail and sent out disbursement checks to appropriate parties
Medical Front Office
Vista Ridge Family Physicians
10.2012 - 12.2013
- Proficient with patient scheduling using Flowcast program
- Checked-out patients by collecting co-pay/deductible as needed
- Data Entry/Scanning of medical charts to electronic medical records using EPIC software
- Efficient with answering 5 line phone system
- In depth knowledge of verifying insurance eligibility and analyzing health benefits
- Processed requests for medical records with HIPAA compliance
- Processed charge routers and TES edits
- Performed other administrative tasks such as faxing, filing, etc
Education
Associates - Science
Richland College
Dallas, TXSkills
- File management
- Escrow knowledge
- Contract review
- Real estate transactions
- Notary public certification
- Funds disbursement
- Data entry proficiency
- Deadline oriented
Timeline
Escrow Assistant for Residential/Commercial Properties
Capital Title of Texas LLC
03.2018 - Current
Senior Escrow Assistant/Junior Closer
Valero Title
09.2016 - 02.2018
Escrow Assistant
Reunion Title/Irwin Law Firm
05.2015 - 06.2016
Medical Front Office
Vista Ridge Family Physicians
10.2012 - 12.2013
Associates - Science
Richland College
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