Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandi Sanders

Sulphur,LA

Summary

Highly-motivated professional with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Garnishment Clerk/Administrative Clerk

Calcasieu Parish Sheriff's Office
Lake Charles, LA
04.2015 - Current
  • Set up and monitored payment plans and processed payments.
  • Examined accounting systems and records to determine appropriateness of methods and controls.
  • Maintained up-to-date contact information for each case under review.
  • Prepared briefs, sought out records and produced documentation in support of court cases.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Liaised between bank and outside parties such as agencies, attorneys and trustees to handle bankruptcy matters.
  • Maintained customer financial information and files.
  • Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
  • Examined legal documents and assured adherence to laws and court procedures.
  • Fulfilled document requests by citizens, parties to cases, judges and attorneys, keeping records of documents provided.
  • Liaised with general public to process document requests and provide customer service by phone or email and in person, keeping records of payments and documents provided.
  • Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.

Assistant Administrator

Kemper Insurance
Lake Charles, LA
12.2013 - 04.2015
  • Managed computer databases, physical file systems and required logs.
  • Reviewed incoming paperwork such as contracts and letters for accuracy and relevance.
  • Oversaw inventory purchases, restocking and organization.
  • Answered telephones to take messages or redirect calls to appropriate colleagues.
  • Checked office stock to determine supply levels and maintain inventory.
  • Improved office organization by developing filing system and customer database protocols.
  • Researched and developed administrative policies, procedures and guidelines to facilitate operations.
  • Maintained positive working relationship with fellow staff and management.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Identified needs of customers promptly and efficiently.

Accounts Receivable Associate

The Eye Clinic
Lake Charles, LA
01.2008 - 09.2013
  • Processed new customer forms to set up accounts in system.
  • Generated, mailed and monitored invoices.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Evaluated open accounts to look for past-due balances and pursue collection strategies.
  • Monitored customer account details to minimize or rectify non-payments, delayed payments and other irregularities.
  • Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
  • Maintained accounting records by performing routine calculating, posting and verifying duties.
  • Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
  • Posted revenues by verifying and entering transactions from lock box and local deposits.
  • Posted and verified entries to logs, spreadsheets or reports to update department records and accounting systems.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Received and recorded cash, checks and transfers.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Filed and submitted insurance claims.
  • Documented and filed patient data and medical records.
  • Reviewed medical records to meet insurance company requirements.
  • Assessed medical codes on patient records for accuracy.
  • Reviewed received payments for accuracy and applied to intended patient accounts.
  • Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
  • Maintained up-to-date understanding of insurance payment practices.
  • Handled third-party insurance processing tasks to assist patients.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Contacted insurance providers to verify insurance information and obtain billing authorization.
  • Communicated with insurance representatives to complete claims processing or resolve problem claims.
  • Input details into accounts and tracked payments.
  • Completed and submitted appeals for denied claims.
  • Handled billing, waivers and claims for private and commercial clients.
  • Distributed or posted financial data to appropriate accounts and prepare simple reconciliations.
  • Reviewed claims for coding accuracy.
  • Monitored reimbursement from managed care networks and insurance carriers to verify consistency with contract rates.
  • Coordinated communications between patients, billing personnel and insurance carriers.
  • Leveraged EMR software to post payments received for medical services.

Education

Associate of Arts - Medical Office Assistance

Delta Tech
Lake Charles, LA
10.2007

Some College (No Degree) - Business Administration

McNeese State University
Lake Charles, LA

Some College (No Degree) - Nursing

Lamar State College - Orange
Orange, TX

Skills

  • Fee Assessments
  • Case Management Skills
  • Tax Form Proficiency
  • Excellent Negotiation Skills
  • Delinquent Account Management
  • Legal Codes and Laws Knowledge
  • Account Reconciliation
  • People Skills
  • Organizational Skills
  • Computer Skills
  • Active Listening
  • Conflict Resolution
  • Relationship Building
  • Team Building
  • Planning & Organizing
  • Friendly, Positive Attitude
  • Microsoft Office
  • Good Work Ethic
  • Critical Thinking
  • Reliable & Trustworthy
  • Basic Math
  • Customer Service
  • Training & Development

Timeline

Garnishment Clerk/Administrative Clerk

Calcasieu Parish Sheriff's Office
04.2015 - Current

Assistant Administrator

Kemper Insurance
12.2013 - 04.2015

Accounts Receivable Associate

The Eye Clinic
01.2008 - 09.2013

Associate of Arts - Medical Office Assistance

Delta Tech

Some College (No Degree) - Business Administration

McNeese State University

Some College (No Degree) - Nursing

Lamar State College - Orange

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Brandi Sanders