Callie Nunez
Iowa
Summary
Accomplished law enforcement dispatcher with over 6.5 years of dedicated service. Proven track record in dispatch operations and strong commitment to teamwork. Demonstrated ability to work unsupervised, quickly mastering new skills to adapt to evolving demands. Instrumental in training and mentoring fellow dispatchers, serving as a training officer and Team Leader for a shift. Demonstrated leadership skills in past employment, providing management and guidance to the entire staff.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Dispatcher/Team Leader
Calcasieu Parish Sheriff's Office
10.2018 - Current
- Receives all pertinent information and dispatches emergency phone calls with professionalism and a sense of calmness.
- Monitors all calls and radio traffic to ensure accurate timely response times updating first responders with new information as received.
- Advised dispatchers on best practices when handling difficult or complex situations.
- Responsible for training new dispatchers.
- Trained employees on proper use of technology such as computers, radios, NCIC, and phones, as well as a host of others things in order to maximize efficiency.
Assistant Manager
Sonic Drive-in
03.2012 - 10.2018
- Received orders, and provided accurate information to the cooks prior to providing meal to guests in a timely manner.
- Completed inventory audits to identify losses and project demand.
- Enforced company policies and procedures to strengthen operational standards.
- Managed customer service inquiries and complaints.
- Coordinated and supervised daily operations including scheduling shifts and assignments.
Education
Associate Of Applied Science - Business Administration
Sowela Technical Community College
Lake Charles, LA05.2019
High School Diploma - undefined
Lagrange High School
Lake Charles, LA05.2014
Skills
- Emergency call handling & radio dispatching
- Effectively manages stress in high-stakes situations
- Training & Staff Development
- Operational leadership
- Strong organizational skills
- Time-critical decision making
- Adept under pressure/high-stress situations
- Problem solving
Accomplishments
- Communications training officer 2019
- Promoted to Team Leader 2021
- Dispatcher of the year 2023
Certification
- POST certified
- Blue Canary Field Training Officer
- FBI LEEDA - Supervisor Leadership Institute
Timeline
Dispatcher/Team Leader
Calcasieu Parish Sheriff's Office
10.2018 - Current
Assistant Manager
Sonic Drive-in
03.2012 - 10.2018
High School Diploma - undefined
Lagrange High School
Associate Of Applied Science - Business Administration
Sowela Technical Community College
Similar Profiles
Raelyn GunterRaelyn Gunter
Clerical Assistant at Calcasieu Parish Sheriff's OfficeClerical Assistant at Calcasieu Parish Sheriff's Office
Wesley AntoineWesley Antoine
Police Officer at Calcasieu Parish Sheriff's OfficePolice Officer at Calcasieu Parish Sheriff's Office
DiQuan BennettDiQuan Bennett
VEHICLE CRIMES DETECTIVE SERGEANT at Calcasieu Parish Sheriff's OfficeVEHICLE CRIMES DETECTIVE SERGEANT at Calcasieu Parish Sheriff's Office
Landon VidrineLandon Vidrine
LABORER/ DELIVERY STAFF at THUNDERFOOT DISTRIBUTION INC OF KINDERLABORER/ DELIVERY STAFF at THUNDERFOOT DISTRIBUTION INC OF KINDER
Sheila BroussardSheila Broussard
Greenhouse Technician\Manager at Greengate Garden CenterGreenhouse Technician\Manager at Greengate Garden Center