Brandi Sanders
Oklahoma City,OK
Summary
Dynamic and detail-oriented professional with a proven track record at Chickasaw Nation Department Of Commerce, excelling in risk assessment and customer service. Recognized for superior cash handling and complex problem-solving skills, fostering a safe and welcoming environment while ensuring operational efficiency and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Security Officer
Chickasaw Nation Department Of Commerce
10.2019 - 08.2021
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Cashier
Loves Travel Stop
05.2019 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Head Cashier
Lowes Home Improvment
04.2012 - 07.2018
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Educated employees on register use, merchandising, and customer service.
- Assisted customers by answering questions and fulfilling requests.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Conducted regular audits of register tills, ensuring accuracy in daily cash counts and minimizing discrepancies.
Education
Bachelor of Science - Human Services
Southern New Hampshire University
Hooksett, NH02-2026
Skills
- Patrol operations
- Detail-oriented
- Physical fitness
- Complex Problem-solving
- Superior customer service
- Customer service
- Cash handling
- Customer service excellence
- Attention to detail
- Customer assistance
- Time management skills
- Team collaboration
- Positive attitude
- Punctuality
- Cashier training
- Punctual and reliable
- Store opening/closing procedures
- POS system
- Credit card processing
- Stock replenishment
- Cash handling expertise
Timeline
Security Officer
Chickasaw Nation Department Of Commerce
10.2019 - 08.2021
Cashier
Loves Travel Stop
05.2019 - 04.2020
Head Cashier
Lowes Home Improvment
04.2012 - 07.2018
Bachelor of Science - Human Services
Southern New Hampshire University