Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Brandi Sutphin

Clarksville,VA

Summary

Results-driven professional with extensive experience in critical environments and plant operations, specializing in electrical systems, plumbing, medical equipment repair, and life safety compliance. Demonstrated leadership in managing maintenance and environmental services teams, as well as facility operations within healthcare and critical infrastructure settings. Possesses a robust technical background in system maintenance and repair, showcasing a proven ability to adapt to evolving challenges while consistently delivering reliable results. Renowned for exceptional problem-solving skills and a collaborative approach, ensuring high-quality outcomes through effective teamwork and innovative diagnostics.

Overview

27
27
years of professional experience

Work History

Critical Environments Technician

Microsoft
01.2024 - Current
  • Support critical data center infrastructure operations, ensuring safety, uptime, and regulatory compliance.
  • Completed CE3 qualification on November 25, 2025.
  • I am currently a Critical Environment Technician, seeking a professional career in EHS management.
  • Collaborated with cross-functional teams to enhance product performance.
  • Implemented system upgrades, improving operational efficiency and user experience.
  • Mentored junior technicians on troubleshooting techniques and best practices.
  • Developed and documented technical procedures for improved workflow consistency.
  • Conducted quality assurance tests, ensuring compliance with industry standards.
  • Led initiatives to streamline support processes, reducing resolution times significantly.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Analyzed system performance data to identify areas for enhancement.

Maintenance & EVS Manager

Clarksville Health and Rehab
04.2021 - 01.2023
  • Lead maintenance and environmental services programs.
  • Supervise maintenance techs and EVS teams, manage life safety compliance, coordinate vendors, and oversee facility systems.
  • Coordinated vendors, negotiated contracts, managed supplies and medical equipment, oversaw safety compliance, and supported major plumbing projects.
  • I managed eleven EVS employees and one maintenance assistant.

Maintenance & EVS Director

Brookdale Assisted Living
08.2020 - 04.2021
  • Directed facility maintenance and environmental services operations, managed compliance, vendor coordination, and preventive maintenance.
  • During my time at this facility, I managed two maintenance techs as well as two EVS technicians. This was a three-story assisted living facility.

Maintenance Assistant

Pelican Health / Kindred / Concordia/ Camilla Gardens
07.2017 - 08.2020
  • Responsible for doing all PM work in facility and coordinated with vendors to ensure quality timely work.
  • This facility changed hands three times in the three years I was employed there. It is currently Camilla Gardens.
  • Led facility improvement projects including parking lot repaving and sprinkler pipe replacement, supported infection control programs.

Plumbing Supervisor

Cardinal Homes Inc.
01.2002 - 01.2017
  • Oversaw plumbing installation, materials, scheduling, code review, and crew assignments.

Electrical Worker

Cardinal Homes Inc.
01.2001 - 01.2002
  • Installed wiring, fixtures, and panels; conducted AC/DC checks and ensured code compliance.

Quality Tester

Virginia Homes
01.1999 - 01.2001
  • Performed water and electrical testing, validated system integrity, and ensured compliance.

Education

Information Technology -

IT Academy – Southern Virginia Higher Education Center

Diploma - undefined

Bluestone High School

General Education Coursework - undefined

Southside Virginia Community College
01.1998

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization

Personal Information

Title: Critical Environments Technician

Timeline

Critical Environments Technician

Microsoft
01.2024 - Current

Maintenance & EVS Manager

Clarksville Health and Rehab
04.2021 - 01.2023

Maintenance & EVS Director

Brookdale Assisted Living
08.2020 - 04.2021

Maintenance Assistant

Pelican Health / Kindred / Concordia/ Camilla Gardens
07.2017 - 08.2020

Plumbing Supervisor

Cardinal Homes Inc.
01.2002 - 01.2017

Electrical Worker

Cardinal Homes Inc.
01.2001 - 01.2002

Quality Tester

Virginia Homes
01.1999 - 01.2001

Diploma - undefined

Bluestone High School

General Education Coursework - undefined

Southside Virginia Community College

Information Technology -

IT Academy – Southern Virginia Higher Education Center
Brandi Sutphin